Polished Office Administrator and Coordinator

MELINDA SCHNASE

**** *. **** **., ***. #***, St. Francis WI 53235

Phone: 701-***-**** - email: **************@*****.***

Organized Office Administrator bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency.

Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering experience in leadership and administrative support roles.

Work Experience

Administrative Assistant - Fresenius Dialysis-South Milwaukee, WI

April 2023 to Present

· Answered incoming phone calls, routing to appropriate parties throughout office.

· Welcomed visitors and customers by greeting and answering or directing inquiries.

· Performed data entry and other administrative tasks to support departments.

· Organized files and spreadsheets to simplify staff access or retrieval.

· Handled diverse needs for clients in-person, by phone or through email.

· Maintained office supply inventory and placed orders to meet demand.

· Coordinated appointment calendar and balanced schedules to promote optimal productivity.

· Displayed professional standards at reception desk to impress visitors.

Administrative Coordinator - Lighthouse Church Fargo-Fargo, ND

October 2019 to March 2023

· Answered phone calls, provided information, and connected callers to appropriate personnel.

· Garnered expertise in database systems to track client and customer information, file confidential records and document financial reports

· Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.

· Developed successful filing system to increase ability to retain and recover documents, reports, and records.

· Worked with finance department to file receipts and reimbursements.

· Calculated and processed payroll, monthly billing, and invoices for large corporate accounts.

· Summarized and analyzed data from sources to create detailed documents, reports, and high-level presentations.

· Gathered, entered, and updated data to maintain departmental records and databases.

· Generated status reports for senior management activities critical to meeting project and departmental goals.

· Drafted proposals for executives to secure new business opportunities.

· Made copies, sent faxes, and handled all incoming and outgoing correspondence.

· Maintained office supplies by checking inventory and ordering items.

· Composed and edited complex and sensitive correspondence, reports, and documents.

· Managed daily communications with staff to disseminate schedules and overviews, program updates and announcements.

· Handled purchasing and maintenance of general office supplies.

· Coordinated activities and ordered supplies to keep office properly maintained.

· Answered telephone inquiries and processed incoming and outgoing mail.

· Facilitated and coordinated administrative support for Free Through Recovery program.

· Managed incoming and outgoing mail and package activities.

· Performed project coordination to prepare meeting minutes, complex reports, and spreadsheets.

· Tracked statistics, failures, and resolution detail data in Excel spreadsheet.

· Communicated project status, requirements, and deadlines to stakeholders.

· Compiled information from manual and computerized report records, enabling quick response to

personnel requests.

Owner's Assistant - Diversified Options LLC-Devils Lake, ND

April 2011 to September 2019

· Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.

· Used scheduling software to delegate resources and manage calendars.

· Served as contact person and source of information to maintain good communication with clients.

· Gathered and sorted data for inclusion in reports and files.

· Answered incoming calls and recorded accurate messages.

· Checked stock to determine inventory levels and maintain office supply products.

· Prepared correspondence, reports, and other documents in final formats with correct punctuation, capitalization, grammar and spelling.

· Executed record filing systems to improve document management and organization.

· Instituted new employee training procedures to reduce onboarding process time length.

· Coordinated repairs for office equipment to keep equipment functional and running.

· Obtained signatures for financial documents and internal and external invoices.

· Prepared invoices and drafted memos for executives.

· Relayed messages retrieved reports and printed documents for co-workers to assist with office workflow.

· Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.

· Took detailed notes in meetings and disseminated information afterward.

· Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.

· Reviewed incoming reports, applications, and memos to determine workplace priorities.

· Facilitated communications by forwarding emails, transferring calls, and filing documents.

· Coordinated multiple schedules using online calendaring system.

· Created and maintained computer- and paper-based filing and organization systems for records, reports, and documents.

· Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.

· Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.

· Coordinated executive and senior management vacation, day-to-day meeting, and travel schedules.

· Updated and implemented administrative and executive support policy changes and monitored effects.

· Delivered optimal administrative, customer service and case management support.

HR Assistant - Dakota Growers Pasta-Carrington, ND

April 2011 to September 2014

· Handled sensitive and confidential employee information with complete discretion.

· Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.

· Processed onboarding paperwork for new hires and rehires.

· Processed employee status changes, keeping human resources systems and employee records up to date.

· Developed and maintained training materials and benefits packets for new hires.

· Conducted job applicant background checks in accordance with policy and procedures.

· Prepared and posted job openings to appropriate job sites and newspapers.

· Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.

· Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.

· Created, organized, and maintained employee personnel files to keep sensitive data secure.

· Conducted employment verification and background investigation to facilitate hiring process.

· Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.

· Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.

· Created and maintained internal job descriptions and postings to accurately reflect roles.

· Organized and attended hiring events and participated in job fairs to network with potential candidates.

· Posted job announcements and pre-screened applicants to candidates for available positions.

· Assisted with planning, organizing, and coordinating company events.

· Initialized background checks for potential new hires.

Education

Certificate in Clerical Office - Moorhead Technical College - Moorhead, MN

September 1986 to May 1987

Skills

• Office inventory management - Accounts Payable and Receivable

administration • administrative support • billing • c • conferences • customer relations • customer service • database administration • delivery • document management

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