Virtual Office Administrator - Multitasker - Budget & Program

ROSEMARY BORJA

***** ******* **., ******, ** ****0 H: 510-***-**** *******@*******.***

Summary

A seasoned professional with significant expertise in staff development, budget management, and program oversight, driven by a strong focus on achieving strategic outcomes. With over a decade of multitasking experience, I effectively leverage my leadership, workmanship, and training skills to encourage and support team members in achieving the organization’s goals and mission.

Skills

Customer service skills

Resourcefulness

Program and project management

Professional communication

Critical thinking and decision-making

Multitasking and operations management

Proficient in Microsoft Office, QuickBooks,and

SBT Accounting

General and tax accounting

Compliance and internal controls

Complex problem solving

Organizational strengths

Experience

ACCOUNTING EXPERIENCE

Lyon & Associates (Tax Preparer) 02/2026 - 04/2026 Alameda, CA

Prepared Income Tax Returns for Individuals, Partnerships, and Trusts.

Worked with Lacerte Tax Software and DMS for online tax document uploads. Community Resources for Independent Living (Finance Director) 06/2020 - 11/2020 Hayward, CA

Worked with department heads to share financial information.

Checked and created invoices and payments.

Ensured company financial records were accurate and complete.

Helped resolve vendor disputes.

I oversaw the complete accounting cycle, which involved analyzing data, preparing journal and ledger entries, and compiling financial reports.

Assisted leadership in creating budgets.

Looked into and fixed billing issues to boost revenue and reduce unpaid debts.

Monitored accounts payable and receiving transactions. SOS Meals on Wheels (Finance Director) 05/2012 - 11/2019 San Leandro, CA

Identified and solved complex operational issues that affect the organization.

Supported the Executive Director in improving operations and addressing HR issues to create a safe and fair workplace.

Managed the release of confidential information about the agency's finances and staff.

Verified and processed invoices and payments, and resolved disputes with vendors.

Prepared monthly and quarterly financial statements to assist leadership in decision-making.

Communicated with auditors to complete annual audits and ensure compliance with regulations.

Created budget plans and drafted contracts as needed.

Processed quarterly payroll, User Sales Tax, and U.S. Census reports, while monitoring accounts payable and accounts receivable transactions.

Avalon Dental (Finance Coordinator) 05/2006 - 04/2008 San Ramon, CA

Monitored accounts payable and receiving transactions.

Completed month-end closing.

Investigated and resolved patient billing issues to increase revenue and reduce outstanding debts.

I reviewed and corrected discrepancies in patient claims submitted to insurance companies.

Worked with auditors to finish annual audits and ensure compliance with insurance carriers. US-Reports, Inc. (Insurance Auditor) 06/2003 - 04/2006 Loveland, CO

Gathered and organized audited information into Excel, which was subsequently transferred to the home office in Colorado.

Investigated discrepancies that emerged during the audits.

Conducted comprehensive audits of financial and business control operations, including the verification of job descriptions and workers' compensation classifications.

Reviewed the company's policies against industry best practices to assess the level of compliance.

Addressed and resolved issues identified during the audit process.

Drafted audit reports to present the findings clearly.

Communicated internal control recommendations to the company's owners and controllers. PROCUREMENT EXPERIENCE

Genesis Technology (Buyer) 1993 – 1997

Hayward, CA

Purchased materials for the assembly line based on the BOM reports.

Worked with engineering to procure parts for Prototype projects to meet deadlines for customer approval prior to assembly contracts to begin manufacturing the finished goods.

Organized and conducted year end inventory counts for accounting.

Reviewed discrepancy reports from the Accounts Payable department to resolve payment issues. Optical Microwave Network Inc (Purchasing Manager) 1997 – 2003 San Jose, CA

Conducted weekly meetings with the purchasing staff to review Bill of Materials (BOM) reports, assess inventory status, and address discrepancies identified by the accounting department.

Engaged with clients both domestically and internationally, specifically in Taiwan, to discuss new projects, establish timelines, and outline associated costs.

Negotiated pricing and Just-in-Time delivery terms with vendors to achieve cost reductions and minimize inventory overhead at job sites.

Collaborated with department managers to create and maintain compliance with the ISO 9000 Certificate of Compliance.

Executed Supplier Qualification assessments for both short-term and long-term projects. Education and Training

Certificate of Procurement and Analysis: Purchasing 1996 San Jose State University

Chabot College - Pre-Engineering, Accounting & Business Mgt 1982 - 1984 Hayward, CA

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