Customer-Focused Service Professional with Healthcare Experience

ELIZABETH DEMONT

Hopkinton, MA ***** *********@*****.*** +1-508-***-****

Authorized to work in the US for any employer

Work Experience

Barista

Starbucks/price chopper-Hopkinton, MA

November 2022 to Present

I ring up customers and make coffees

Dunkin Donuts Crew Member

Dunkin' Donuts-Hopkinton, MA

July 2021 to November 2022

Ring orders and make food and drinks

Cashier

Grandlake Casino-Grove, OK

January 2019 to June 2019

Worked in concessions taking orders and making food...

I also worked at the desk cashing tickets and money orders

Starbucks Barista/Cashier

Stop and Shop Supermarket-Milford, MA

April 2018 to October 2018

Dunkin Donuts Crew Member

Dunkin' Donuts-Hopkinton, MA

March 2018 to October 2018

Residential Counselor

Alternatives Unlimited-Northbridge, MA

October 2014 to February 2018

I helped disabled adults in a group home with everyday living

Cashier

Stop and Stop-Milford, MA

May 2010 to November 2014

Rang in groceries

Assistant Teacher

Evergreen Center-Milford, MA

October 2013 to September 2014

Helped disabled children in the classroom and with every day living

Waitress

PIED PIPER-Old Forge, NY June 2001 to August 2007

Summer job...

Scooped ice cream and took food orders

Education

Business administration with focus in Healthcare (Bachelor's degree)

Southern New Hampshire University-Manchester, NH

August 2022 to Present

Liberal studies (Associate)

Dean College-Franklin, MA

January 2007 to June 2008

Associate degree

High school diploma or GED

Skills

cash Windows Microsoft Outlook Managed care Google Workspace Food safety

management Serving Experience Behavior management Clerical experience Phone etiquette Customer service Communication skills Upselling Sales Customer communication Data collection Cashier Typing Medication administration Heavy lifting Microsoft Office Food Service Athenahealth CPR Greeting customers

Word Working with people with autism First aid Computer literacy Patient interaction Food Preparation Attention to detail Guest Services Mobile devices

Classroom experience Pet sitting Barista Experience Epic Experience with individuals with mental health conditions Retail math Microsoft Excel Maintaining patient confidentiality Time management School experience Experience with individuals with cognitive disabilities Multitasking OSHA Dog walking Ability to follow instructions File organization Cash Handling Computer operation Cash handling Document review (document control) Microsoft Teams Coffee Experience

De-escalation support in education Writing skills Guest services Google Docs Basic math Caregiving Microsoft Outlook Calendar Teamwork Administrative experience

HIPAA compliance management Microsoft Word Dog handling Computer skills

HIPAA Experience with individuals with neurodevelopmental disorders Proofreading

Friendly demeanor POS Organizational skills Retail Sales

Certifications and Licenses

Driver's License

July 2025 to June 2030

S48841782

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