Customer Service & Front Desk Specialist

**/**** - **/**** ***** Clerk

Visto's Trailer Sales, West Fargo, ND

Processed all trailer transactions

Processed new incoming trailers into the computer system Worked with the DMV

Mailed trailer plates and MSO's to customers

Ordered supplies for the company

Answer phone calls and directed them to the right person Filed all charts

01/2020 - 11/2023 Medical Receptionist, Receptionists and Information Clerks Plains Medical Clinic LLC, Fargo, ND

Answer phones

Schedule patients

take co-pays and payments in both over the phone and in person HIPPA

in charge of the medical records

10/2013 - 12/2019 Owner/Operator

Mellissa's Daycare, West Fargo, ND

Provided a safe place for children

Provided a healthy environment for children

Be the best role model for the children

03/2007 - 09/2013 Office Assistant, Receptionists and Information Clerks Dental Associates Inc, Mandan, ND

Answer phones

Seat patients

Set appointments

Call for reminders and follow-ups

Sterilize instruments

Filing and pulling of charts

Light cleaning

MELLISSA LUDEKE

314 10 1/2 AVE EAST, West Fargo, ND 58078

Phone: 701-***-****

Email: **********@*****.***

Objective

to obtain a position in customer service or public relations. Abilities

Multi-lined phone system

Customer Service

Computer work such as excel and word

Medical Office experience

HIPPA

Front Desk

Employment History

Education History

05/2001 1 Year of College or a Technical or Vocational School Lake Region State College, ND

05/1999 High School Diploma

Adams Public School, ND

None Specified

Have over 20 years experience in front desk/customer service. Multi-lined phone systems. Honors

Notes

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