Remote HR and Staffing Coordinator with Client Focus

Debra Simms

**** ****** ** * **. Paul, MN *****

*******@***.*** 763-***-****

Human Resource Professional with solid H.R. and Management experience. Seeking opportunity within a company that values and encourages both professional and personal growth in its employees. Very organized, keen attention to detail and successful in fast-paced, multi-task work environments.

Skills and Core Competencies

Employment and Business Law

Business Systems

Diversity Management

Budgeting and Operations

Business Ethics

Leadership/Training and Development

Behavior Analysis and Conflict Resolution

Strategic planning

Risk management

Marketing

Education

Bachelor of Science, Business Management March 2017

Associate of Applied Science, Human Resources and Organization Leadership September 2015

Rasmussen College Blaine, MN

Professional Experience

Pride N Living Home Care Inc March 2018 – Feb 2025

HR-Client/Staff Coordinator /PCA Fridley, MN

Administer applications

Conduct interviews

New hire paperwork and onboarding

Verify ID/SS Card/Work authorization

Communicate company policies and expectations

Schedule training and monitor certifications

Administer background studies

Monitor DHS website for updates and changes in regulations

Answer phones as needed direct calls to proper staff

Communicate with employees on new policies/procedures via email or phone

Create and manage employee files both physical and digitally in HRIS (Caretap)

Monitor MN Works site –call prospective employees and set up interview appointments

Provide resolution to issues regarding training, staffing assignments, conduct violations and payroll

Attend to my clients personal care needs

Accommodation Specialist

January 2022- February 2023

Collabra LLC ( Bank of America assignment)

Remote position

End to End case management for employees requesting medical accommodations.

First point of contact for employees after sending request( email or phone call) Informed employees of protocols -provided documents to employees to give providers as needed

Received and Reviewed supporting medical documents

Connected with providers when clarification needed

Updated employees on status of requests

Referred employees to third party when LOA requested (Sedgwick)

Worked with managers to assure requests are approved (inform of ADA -work through issues for LOB )

Adhere to all HIPPA rules and policies regarding medical information

Inform employees when approved for accommodation

Employee Relations Specialist December 2020-August 2021

3 Point Solutions ( Medtronic assignment) Remote position

Member Covid Response Team

Respond to emails regarding employee absences from site managers throughout U.S.

Contact employees via phone or email to assess specifics of symptoms and recommend next steps for employee health and to avoid spreading virus ( testing required, quarantine timelines, Dr notes needed)

Advise employees on protocols and alert sites via email of assessment findings

Create and monitor cases using Service Now software

Issue return to work clearances when protocols are met

Human Resource Coordinator July 2017- August 2019

Health Max Home Health Services Minneapolis, MN

Actively recruit, interview and select candidates for various positions within the organization

Oversee onboarding process in its entirety including distribution of Welcome materials and assignment of clients

Schedule and monitor progress of required DHS /Health Max training

Administer MN Criminal checks/ DHS background Studies and fingerprinting

Monitor client/employee relationships- Follow up with client to verify needs are being met by staff

Collect and record bi-weekly time sheets for billing-verify accuracy in timesheets before submitting

Provide resolution to issues regarding training, staffing assignments, conduct violations and payroll

Administrative Assistant Sep 2014-Mar 2017

Rasmussen College Blaine, MN

Provide exceptional customer service to students and guests visiting the campus. Direct visitors to proper staff, answer phones, and direct calls, assist with Campus events. Train new employees on roles and responsibilities.

Focused on interdepartmental relationships to become a reliable teammate with a well-rounded knowledge

Scan documents to student files, file various reports, assist with file audits, copy necessary paperwork, faxing, create and send emails, create spreadsheets for tracking purposes and support staff members in other activities as needed.

Assist Career Services Advisor with alumni services, mailings and recruiting graduates to participate in campus events.

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