Compassionate Caregiver/PCA Professional

Chastity Gwyn

CAREgiver/PCA

Linwood, NC ***** +1-336-***-**** **************@*****.***

Professional Summary

• Displays proper personal and workplace etiquette.

• Customer service experience and point of sale experience (POS).

• Complies to company expectations and procedures professionally.

• Customer relations experience.

• Authorized to work in the US for any employer

Willing to relocate to: Salisbury, NC - Thomasville, NC - Lexington, NC Work Experience

Caregiver

HomeInstead Lexington, NC

June 2019 to Present

• Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being

• Assisted with daily activities such as bathing, dressing, grooming, and medication management

• Maintained a clean and organized living environment for clients by performing light housekeeping duties

• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary

• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation

• Provided companionship and emotional support to alleviate feelings of loneliness or isolation

• Collaborated with healthcare professionals, family members, and other caregivers to ensure continuity of care

• Implemented fall prevention strategies by removing hazards from the environment

• Documented daily observations including changes in behavior or health conditions

• Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required

• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help

• Maintained confidentiality regarding sensitive personal information about clients at all times

• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss

• Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones

• Closely monitored fluid intake/output and reported any abnormalities to healthcare professionals

• Managed medical equipment such as oxygen tanks, walkers, or wheelchairs to ensure they were in good working condition

• Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices Client Care Coordinator/HR Assistant

Magnolia Gardens Extended Care Spencer, NC

October 2013 to June 2019

• Coordinated and managed the care plans for a caseload of clients, ensuring the delivery of high-quality and personalized healthcare services

• Collaborated with healthcare providers, including physicians, nurses, and social workers, to develop and implement comprehensive care plans tailored to the specific needs of each patient

• Conducted initial assessments and ongoing evaluations of clients' health status, identifying areas for intervention and improvement

• Facilitated communication and information flow between healthcare team members, promoting a collaborative and patient-centered approach to care

• Advocated for clients within the healthcare system, ensuring that they received timely and appropriate medical treatments and interventions

• Managed and maintained accurate and up-to-date client records, documenting care plans, progress notes, and any changes in health status

• Provided education and support to clients and their families, empowering them to actively participate in the management of their healthcare needs

• Collaborated with insurance providers to verify coverage, obtain authorizations, and address any billing or reimbursement issues, ensuring seamless access to healthcare services

• Assessed and addressed social determinants of health, connecting clients with community resources, support groups, and social services as needed

• Implemented and monitored care interventions, tracking outcomes and adjusting care plans as needed to achieve optimal health results

• Advocated for the rights of clients, ensuring they received fair and equitable treatment within the healthcare system

• Conducted regular follow-up assessments to track the progress of clients, identifying any barriers to adherence and developing strategies for improvement

• Participated in continuous training and professional development to stay updated on industry trends, healthcare regulations, and best practices

• Utilized electronic health record (EHR) systems to document and track client information, ensuring accuracy and compliance with privacy regulations

Education

High School Diploma

East Davidson High School Address Thomasville, NC February 2005 to June 2007

Skills

Conflict management Patient interaction Medical billing Technical Proficiency Hospitality Resident's rights Time management Direct support Windows Geriatrics Home Care Memory care Customer service Interpersonal communication Dietary Aide Experience Working with people with disabilities Home health Computer literacy Customer support Residence management for seniors Dietary department experience HIPAA Assisting with ADLs Leadership Vital signs Alzheimer's Care Assisted living Computer operation Dementia Care Working with people with developmental disabilities Home & community care experience Experience with individuals with neurodevelopmental disorders Data collection Organizational skills Patient monitoring Caregiving Hoyer lift

Certifications and Licenses

HIPPA for CP's

March 2026 to Present

Updated educational information and teachings of HIPPA understanding, compliance, Non-Medical and Medical care settings.

Certificate- Relias: Modifying Activities for The Hearing Impaired August 2021 to Present

Certificate for Empower Planning and Facilitating engaging Activities June 2021 to Present

Certificate for Empowering Clients through ADL's

June 2021 to Present

Certificate for Understanding Parkinsons

April 2021 to Present

Certificate for Understanding Osteoporosis

April 2021 to Present

Certificate- Study of The Grief Process for Health Professionals April 2021 to Present

Certificate for Understanding Visual Impairment (Through Home Instead) April 2021 to Present

Certificate for strategies for Effective Communication April 2021 to Present

Certificate for Next Step COVID-Ready Caregiver Certification April 2020 to Present

Certificate of Completion for Alzheimer's Disease or Other Dementias Training Program July 2019 to Present

Caregiver Certification

Driver's License

Non-CDL Class C

Additional Information

Authorized to work in the US for any employer

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