Detail-Oriented Customer Service Leader with 12+ Years Experience
Resume:
Mindy Ruiz
Detail-Oriented Customer Service Representative with 12+ years of experience
Phoenix, AZ 85042
***********@*****.***
Professional Summary
Looking for a company where I can utilize my skills, as well as, learn new skills. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Station Manager
GORDON DARBY ARIZONA TESTING-Phoenix, AZ
February 2007 to March 2012
• Scheduling
• Ordering supplies
• Hiring/firing personnel
• Quality assurance testing of software
• Personnel Reviews
• Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)
• Ensure fast fair and accurate testing
Assistant Manager
GORDON DARBY ARIZONA TESTING-Phoenix, AZ
June 2005 to February 2007
• Scheduling
• Ordering supplies
• Hiring personnel
• Personnel Reviews
• Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)
• Ensure fast fair and accurate testing
• Other assigned duties as directed by station manager Assistant Training Coordinator
Gordon-Darby Inc.-Phoenix, AZ
March 2005 to June 2005
• Trained newly hired employees for their certification from the state of Arizona
• Did yearly recertifications for all existing employees
• Maintained training vehicles
• All other assigned duties
Assistant Manager
Gordon-Darby Inc.-Phoenix, AZ
November 2004 to March 2005
• Scheduling
• Ordering supplies
• Hiring personnel
• Personnel Reviews
• Daily Auditing of All Station funds (i.e. Petty cash, Personnel cash collections, daily bank deposits)
• Ensure fast fair and accurate testing
• Other assigned duties as directed by station manager Lead Supervisor
Gordon-Darby Inc.-Phoenix, AZ
February 2004 to November 2004
• Supervised test procedures
• Maintained breaks and lunches
• Audit employees on procedures
• Worked closely with management for cross training
• Ensured fast, fair and accurate testing
Full time inspector
Gordon-Darby Inc.-Phoenix, AZ
October 2001 to February 2004
• Inspected vehicles per state requirements
• Provided fast fair and accurate testing
• Performed backup supervisor functions when needed Education
Engineering (Some college)
South Mountain Community College-Phoenix, AZ
June 2012 to February 2015
Communications (High school diploma)
South Mountain High School-Phoenix, AZ
September 1993 to February 1996
Skills
• Microsoft PowerPoint
• MATLAB
• Typing
• Time management
• Automotive service
• Load & unload
• Forklift
• Leadership
• Microsoft Word
• Driving
• Java
• Software Testing
• Schematics
• Microsoft Outlook
• Heavy lifting
• Customer service
• Quality Assurance
• Negotiation
• English
• Computer skills
• Manual transmission
• Microsoft Office
• Computer literacy
• Moving
• OSHA
• Supervising experience
• Delivery driver experience
• Hand tools
• Microsoft Excel
• Cleaning
• Word processing
• Outdoor work
• Basic math
• Auditing
Languages
• English
Certifications and Licenses
Driver's License
First Aid Certification
CPR Certification
Safe Quality Food Certification
Motor Vehicle Inspection License
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