Senior Administrative Leader with 30+ Years of Experience
Resume:
TRACI L. CHRISTENSEN
Council Bluffs, IA 51501
*****.***********@*****.***
PROFESSIONAL SUMMARY
Administrative leader with 30+ years of experience supporting executive teams, managing office operations, and supervising administrative staff in professional service environments. Known for improving workflows, strengthening team performance, and delivering accurate billing and reporting support. Trusted partner to leadership with a strong focus on organization, communication, and client services.
CORE SKILLS
Administrative Operations & Office Management
Executive & Calendar Support
Client Relations & Customer Service
Billing, Invoicing & Reporting Support
Staff Supervision Mentorship
Process Improvements & Workflow Efficiency
Microsoft Office (Excel, Word, PowerPoint, Access)
Accounting Software & Time/Billing Systems
PROFESSIONAL EXPERIENCE
Bland & Associates, P.C., Omaha, NE
Lead Administrative Assistant July 2009 – April 2026
Administrative Assistant February 2005 – July 2009
Led daily operations of the administrative department, supporting staff and leadership across the organization
Provided high-level administrative support to 5+managing shareholders and leadership team
Managed client invoicing, monthly billing, and time/expense reporting with a high degree of accuracy
Coordinated executive and team calendars, ensuring efficient scheduling and communication
Served as a key point of contact for clients, delivering consistent and professional services via phone, email, and in person
Mentored and trained 5+administrative staff, improving team efficiency and consistency
Assisted with multiple software implementations, supporting transition and user adoption
Oversaw office supply management and resolved day-to-day operational issues
Supported internal reporting, correspondence, and documentation processes
EDUCATION & PROFESSIONAL DEVELOPMENT
Administrative Assistant Sessions 1 & 2 – CareerTrack, Omaha, NE (2010)
First-Time Supervisor/Manager Certificate – CareerTrack, Omaha, NE (2010)
Thomas Jefferson High School – Council Bluffs, IA (1988)
REFERENCES
Christine Flere 402-***-****
Troy McKinney 402-***-****
Michael Seelhoff 402-***-****
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