Remote Administrative & Data Entry Specialist

CAMILLE ROGERS

Houston, TX 281-***-**** ***********************@*****.*** Open to Fully Remote Opportunities PROFESSIONAL SUMMARY

Reliable and detail-oriented remote professional with 10+ years of experience in customer service, administrative support, and independent task management. Excelled in a fully remote Customer Service Representative role handling high-volume email and chat support for AT&T. Proven strengths in accurate data entry, written communication, record-keeping, and multitasking in fast-paced, unsupervised environments. Seeking remote opportunities in data entry, proofreading, virtual assistance, or online support where self-motivation and precision deliver results.

SKILLS

• Fast and accurate typing (WPM: 55+)

• Data Entry & Management Microsoft Office (Word, Excel, Outlook)

• Written Communication & Proofreading Email & Chat-Based Support

• Record Keeping & Documentation Inventory Tracking & Organization

• Time Management & Task Prioritization Independent Remote Work

• Problem-Solving & De-Escalation Multitasking in High-Pressure Settings PROFESSIONAL EXPERIENCE

Customer Service Representative (Remote)

Service Associates of America (AT&T Account) 11/2017 – 02/2019

• Resolved customer issues efficiently via email and chat while explaining billing, rate plans, and service features with clarity and empathy

• Collaborated with internal teams across time zones to troubleshoot problems and ensure accurate resolutions

• Maintained up-to-date knowledge of technical changes and delivered consistent support in a fully remote, high- volume environment

• Demonstrated strong written communication and de-escalation skills under pressure Family Caregiver

Private Family 05/2021 – 11/2022

• Maintained detailed, accurate records of daily care, medications, appointments, and health data for seamless coordination

• Coordinated schedules and communicated professionally with healthcare providers and family members

• Managed multiple responsibilities including supply inventory and emotional support while prioritizing tasks independently

Laundry Aide

Cort Nursing Home 02/2019 – 05/2021

• Managed full laundry operations, inventory tracking, and timely distribution of linens and personal items

• Enforced strict infection control and sanitation standards to maintain quality and compliance

• Organized daily tasks efficiently to meet deadlines in a fast-paced setting Assistant Manager

Sonic Drive-In 06/2013 – 08/2017

• Supervised daily operations, staff scheduling, inventory management, and customer service delivery

• Trained team members on procedures while upholding accuracy and safety standards

• Resolved customer issues promptly and maintained operational excellence EDUCATION

High School Diploma

La Vega High School – Bellmead, TX

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