Operations and Project Management Leader

Bryan Gresalfi

** ***** **. **** ***** NY ***** 631-***-**** *********@***.***

SUMMARY

Dedicated management professional with experience in operations, project planning, Human resources, sales and business management. Possesses strong organizational and communication skills. Eager to learn and grow.

SKILLS

Technical: Microsoft Office - Excel, Word, PowerPoint, AS 400, SAP, CRM Social Media: Facebook, Snapchat, Instagram, Twitter

EDUCATION

Sacred Heart University Welch College of Business, Fairfield Connecticut May 2019

MBA- Business Management - GPA 3.67

Pace University Lubin School of Business, Pleasantville, New York May 2018

BBA- Business Management - GPA 3.50

WORK EXPERIENCE

National Grid, Long Island NY September 2023-Present

Senior Supervisor GFO Construction

Oversee and supervise 5 Construction crews from Rockaway to Montauk

Supervise a culturally diverse workforce of Union 1049 Members through coaching, Counseling and team building to ensure tasks are carried out in an efficient manner.

Responsible for ensuring that National Grid safety and compliance procedures are followed.

Draft SOP procedures for complex Gas work Shutdowns

Facilitate multimillion dollar construction projects from start to finish.

Work with Process standards and methods to become the most efficient and safe company in the industry

Support continual development of union workforce by conducting Safety Assessments (ESD's) and Compliance Assessments (CA's) and by coaching, performance assessment and appraisal.

respond on site or via phone to off hour emergencies for Gas, including weekend standby assignments, storm restoration, contractor damages, large scale outages.

Understanding of National Grid's policies and processes/procedures and ensure work is performed in accordance with applicable federal, state, and local rules and regulation.

National Grid, Brooklyn NY December 2020-September 2023

Senior Portfolio Planner

Plan and coordinate 2000+ jobs a year with In-house crews and Contractor crews

Update status of jobs daily and coordinate new work handoff to in hour and contractor crews

Communicate with Resource planning and customer service daily on any customer inquires.

Monitor KPIs daily to make sure we are on track for all Year End Goals.

Forecast upcoming work load to plan and schedule accordingly based on volume of work and available crews.

Request Permits through engineers and NYS DOT.

Work with all departments to achieve cost savings across all fields of the business.

Work with Contractors to perform and complete City and State mandated programs within our organization.

Work daily in SAP, Maximo, excel and other databases

Participate in Companies emergency management process and storm response as needed.

Implement new and cost effective process for Permits and mark outs within our entire organization.

August 2020-November 2020

Amazon, Staten Island NY

Area Manager

Successfully Launched the first AMZL walker model

Supported team of Shift Managers and operations leadership in daily management of the delivery station, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers, including agency management representatives and their drivers.

Using metrics and diving deep to find root causes quickly, to drive improvements

Oversee the operation that focuses on the delivery of Amazon orders direct to customers

Monitor KPIs such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service

Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback

Continuously utilize software and hardware tools to ensure normal day to day operations

Find practical and simple solutions to complex problems without sacrificing quality or core functionality

Ensure associates have proper tools to perform the job and coordinate repair or replacement when needed.

Cintas, Central Islip NY July 2019-August 2020

Management Trainee

Work and preform administrative duties within the Sales, Production, office and service department

Sold Various essential products to new and existing customers during COVID-19

Partner with HR and other partners on the hiring process, including conducting interviews and screenings

Work with Production to improve Supply chain process and improve inventory issues

Negotiate contracts with customers to help decrease lost business and add new business to our corporation

Communicate and solve customer’s issues on a daily basis to provide the best customer service possible

Prepare presentations for both location-level and executive-level meetings

Assisted location in achieving minimum growth of 6.25% and profit of 20% to receive 2019 OAA

Completed 2020 Corporate audit for location

Completed SAP transition for location successfully

DJC Productions/DJC Event Rentals, Selden, New York April 2016- September 2020

Director of Operations/Sales

Sold Tent, table and Chair Packages to customers all over Long Island spanning from Queens to Montauk

Operated social media Campaigns for advertisement

Identify customer needs to formulate the best package for their event

Scheduled all events and corresponded with my team to ensure we meet customer needs

Responded to customers needs in a timely manner to ensure the best possible customer service

Managed a team of 7 workers who each year executed over 200 tent packages to our customers

Managed the inventory and warehouse to ensure every product was accounted for each week

Sacred Heart University, Fairfield CT September 2018- June 2019

Student Athlete Engagement Specialist

Assist student athletes in educational goals and tasks

Manages, plans, organizes and evaluates the daily operations of student athlete’s academics

Provide academic support to student athletes such as tutors and study hall hours

Communicate with coaches/players to make sure student athletes stay eligible per NCAA rules

ADCHEM/Berry Global, Riverhead, New York May 2017- August 2017

Human Resource Intern

Interviewing/hiring all new personnel. Conducted job fairs

Manages all personnel, maintains accurate and current files for new and current employees

Complete tasks per HR managers request

Completed company merger transition

VOLUNTEER ACTIVITIES AND ATHELICS

Brooklyn Greenway initiatives August 2021-Present

Pace Bone Marrow Drive March 2015-2018

Red across America -Pleasantville Elementary School March 2015-June 2018

Blood Drive American Red Cross December 2013-present

Relay for Life June 2011-Present

Pace University Division II Football June 2014- May 2018

Offensive Line

Balance 30+ training hours with a full academic course load earning dean’s list honors junior year

Mentor underclassman on the transition to college life while balancing the rigors of playing collegiate football

Communicate with teammates on the field to ensure the best possible outcome but also communicate off the field to make sure we are all meeting team standards

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