Business Analyst with 3+ Years of Transformation Experience

Sai Mylavarapu

Business Analyst

SUMMARY

Result-oriented Business Analyst with over 3+ years of experience in facilitating digital transforma- tion and optimizing business processes. Expert in bridging the gap between business stakehold- ers and technical teams through clear documentation, requirements gathering (BRDs/FRDs), and Agile methodologies. Proven ability to leverage data analytics and technical system knowledge to drive operational efficiency, improve user experience, and ensure successful project delivery within complex enterprise environments.

TECHNICAL SKILLS

• Business Analysis: BRD/FRD Documentation, Gap Analysis, User Stories, BPMN, Stakeholder Management, SWOT Analysis, UAT Management.

• Data & Reporting: SQL (Basic-Intermediate), Tableau, Power BI, Excel (Pivot Tables/VLOOKUP), Data Visualization, Trend Analysis.

• Agile Frameworks: Scrum/Kanban, Backlog Grooming, Sprint Planning, Jira, Confluence, SDLC Management.

• Systems & Integration: API Documentation, SystemMapping,Cloud Fundamentals (AWS/Azure), ERP Systems, CRM Integration.

• Technical Literacy: Familiarity with CI/CD concepts, Infrastructure-as-Code (Terraform/Ansi- ble), and Containerization (Kubernetes) for system-wide impact analysis.

• Tools: MS Visio, Lucidchart, Slack, Trello, Microsoft Office Suite, Postman. PROFESSIONAL EXPERIENCE

Business Analyst, Elliott Management 10/2024 – Present Remote, USA

• Spearheaded requirements gathering workshops for internal trading platforms, translating high-level business objectives into detailed functional specifications for engineering teams.

• Conducted process mapping and gap analysis for data analytics workflows, resulting in a 70% reduction in setup time through standardized operational requirements.

• Acted as the primary point of contact for stakeholders to define system security and compliance standards, facilitating a 30% reduction in incident response time.

• Developed andmanagedbusinessperformancedashboardsusingtheELKstack,providing non- technical leadership with real-time insights into system health and trading activity.

• Leveraged knowledge of Cloud/IaC to assess the business impact of infrastructure changes, ensuring zero downtime during critical project transitions. Associate Business Analyst, HCL Tech 01/2021 – 07/2022 Andhra Pradesh, India

• Facilitated the end-to-end SDLC for vaccine customer portals by eliciting requirements from cross-functional stakeholders and creating prioritized product backlogs in Jira.

• Defined and managed User Acceptance Testing (UAT) criteria, ensuring that 90% of defect iden- tification occurred prior to production releases.

• Improved reporting accuracy and system maintainability by 40% by standardizing data quality gates and integrating automated documentation checks.

• Managed role-based access control (RBAC) requirements and audit documentation for secure delivery workflows, ensuring 100% compliance with global standards.

• Reduced production rollbacks by 40% through enhanced risk assessment and change manage- ment tracking, utilizing Jira APIs to automate progress reporting. Junior Business Analyst, HCL Tech 01/2020 – 12/2020 Andhra Pradesh, India

• Documented ”As-Is” and ”To-Be” business processes for vaccine distribution portals, identifying key areas for automation that reduced manual data entry efforts.

• Supported the Product Owner in backlog refinement and sprint planning, ensuring technical tasks remained aligned with business roadmap priorities.

• Assisted in the creation of visual system monitoring dashboards to track user engagement and system stability during high-demand periods.

EDUCATION

Master of Science in IT and Project Management 10/2022 – 04/2025 Indiana Wesleyan University, IN, USA

Bachelor of Electronics and Communication Engineering 07/2018 – 07/2022 KITS, Andhra Pradesh, India

ACHIEVEMENTS

Founder & CEO (MechStop)

• Launched an automobile repair startup connecting mechanics with customers. Managed end- to-end business operations, market research, and customer relationship management (CRM), demonstrating strong leadership and business acumen.

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