Business Analytics Intern Candidate: Pham Le Thai Vy

PHAM LE

THAI VY

TECHNICAL SKILLS

PROFESSIONAL SUMMARY

EDUCATION

WORK EXPERIENCE

Contact

Binh Thanh District, Ho Chi Minh

City

*********@*****.***

033*******

Bachelor of Management Information Systems

(MIS) University of Finance - Marketing (UFM) /

Graduated April 2026

Excel: Proficient in Pivot Tables, VLOOKUP,

and basic formulas for data cleaning.

SQL: Good understanding of Select, Join,

and Group By to retrieve data.

Tools: Figma (Basic layout), MS Office

(Word, PowerPoint), Draw.io (Business

Process Modeling), Outlook, Canva.

Languages: English (Can communicate

with international customers).

Data Visualization: Basic knowledge of

Power BI (Familiar with Data Loading,

Power Query for data cleaning, and

creating interactive dashboards).

AN NAM /NESPRESSO : Operations & Technical

Support Sep 2024 - Mar 2026

Requirement Gathering: Conducted interviews

and consulted with clients to identify

operational needs and suggest optimized

technical solutions

Technical Instruction: Explained technical

manuals in a simple way so customers could

operate the machines correctly.

Quality Checking: Kept an eye on machine

performance and coffee quality; helped

troubleshoot basic technical issues for

customers on the spot.

Reporting & Feedback: Collected customer

comments and organized them into simple lists

to help the team improve service quality.

Admin Support: Handled paperwork, business

documents, and coordinated delivery schedules

between branches.

Highly motivated MIS Graduate from UFM

with a strong foundation in Business Process

Modeling and Data Analytics. Proven ability

to gather and analyze requirements through

direct customer consulting and technical

support roles. Passionate about identifying

process pain points and delivering data-

driven solutions to optimize business

operations. PERSONAL PROJECTS

Sales Data Management (SQL & Excel)

SQL: Created a simple database with 5

tables (Products, Orders, Customers, etc.) to

practice managing data.

Excel: Used VLOOKUP and Pivot Tables to

clean raw sales data and create monthly

summary reports.

Accuracy: Checked data manually to make

sure the numbers in SQL matched the Excel

reports.

Web Layout Design (Figma)

Designed a basic and clean interface for a

book publishing website.

Practiced arranging buttons and menus so

that users can find information easily.

English: Good communication (Written &

Spoken), experienced in consulting

international clients.

Ownership & Problem-Solving: Highly

proactive in taking responsibility for assigned

tasks and seeking creative solutions.

Detail-Oriented: Focused on delivering high-

quality, error-free work in both technical and

administrative tasks.

SOFT SKILLS & LANGUAGES

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