IT Security & Forensics Specialist

Joseph Wolf

IT Specialist

206-***-****

************@*****.***

LinkedIn Profile: Joseph Wolf - The Home Depot LinkedIn With specialized training in computer

forensics, malware analysis, device

hardening, cisco networking, network

forensics, cyber security law and ethics.

Experience Education

OCT 2021 - Current

Product Support Tech, Home Depot

- Provide technical support for Home Depot design application, helping customers resolve issues and troubleshoot problems

- Assist customers with billing inquiries, payments, and account management, ensuring issues are addressed quickly and accurately.

- Document and track the taxes that update on the items used within our order up system.

FEB 2021 – OCT 2021

Help Desk Support Technician, Learfield IMG College

- Utilized Concur for troubleshooting logins and website crashes, assigned roles, and helped with password resets

- Applied Azure/Cayosoft systems to assign rights to users to allow them to login to the systems with their data loaded NOV 2020 – DEC 2020

IT Assistant Manager, Volunteers of America

- Forensically destroying hard drives within company guidelines

- Implementing disaster recovery plans and making Safety plans

- Assigning roles as well as making profiles for employees within the Azure/Cayosoft software systems.

June 2021

Bachelor's in Information Technology

and Administrative Management

Central Washington University

April 2018

ATA Digital Forensics and Cyber

Security

Edmonds Community College

Skills

• Windows 10, Cisco IOS, Mac OS

(Operating System), Lion-High Sierra

Kali Linux, Linux

• Access Data, WINHEX, X-Ray

Forensics, The Sleuth Kit

• Packet Tracer, Wireshark, Boson,

NetSim

Certifications

• Cisco Systems- Cisco Certificate

of Class Completion (1-5)

• PC Pro Certificate ID: UV4P7

• Anti-Cyber Terrorism, First

Responder-DHS Number

PER257

• Cyber incident Analysis and

Response-#ECAWR1690057

Contact this candidate