Senior Global Payroll Leader and Process Optimizer

SUMMARY

Dynamic Payroll Manager with over ** years of experience in payroll operations, specializing in Workday and ADP configuration and optimization. Proven track record of leading payroll teams and managing complex payroll processes across multiple jurisdictions, including the U.S., Canada, and international locations. Adept at driving process improvements, ensuring compliance with federal, state, and local regulations, and enhancing the employee experience through innovative payroll solutions. Recognized for strong leadership skills, effective communication, and the ability to collaborate cross functionally with HR, Finance, and legal teams to align payroll operations with organizational goals.

EMPLOYMENT HISTORY

Director of Payroll Consultant at Worldwide Flight Services (Aug – Dec 2025)

Addressed the complexity of payroll and timekeeping for 19,000 employees across 48 states and Canada by directly managing all processes, resulting in seamless multi-jurisdictional compliance and timely payroll with a staff of 10 direct reports.

Responded to the challenge of inconsistent procedures by developing payroll and timekeeping standard operating procedures, ensuring efficiency and compliance throughout operations.

Tackled multiple concurrent projects, including 401K administration, PTO policies, general ledger procedures, compensation, sick & vacation accruals, Oregon state wage codes, differential pay plans, HTA setups, Nevada overtime requirements, and UKG implementation; actions ensured accurate execution and regulatory adherence across all initiatives.

Executed all information on various audits.

Identified areas for payroll process improvement by creating comprehensive strategies and implementing new procedures, leading to measurable increases in operational efficiency.

Payroll and Accounting Consultant at Aspira Women’s Health (June-August 2025)

Managed the complexity of accounting for payroll, cash receipts/disbursements, labor allocation, and contract expenses by analyzing and executing journal entries, ensuring accurate financial tracking and compliance.

Generated a variety of reports to address diverse informational and reconciliation requirements, delivering timely and actionable data to key stakeholders.

Payroll Manager at Evidation Health, Inc. (June 2021-January 2025)

Navigated the challenge of diverse international payroll regulations by overseeing all payroll functions in the US, Canada, and Singapore, resulting in streamlined, compliant, and timely payroll operations.

Supported seamless regional expansion by setting up new state and local payroll accounts in ADP Workforce Now, Global Safeguard, and Sage Intacct, ensuring ongoing compliance and accurate data integration.

Ensuring the integrity of retirement benefit administration by overseeing 401K and RRSP plans with third-party vendors, aligning benefit offerings with all necessary regulatory standards.

Partnered with Human Resources to ensure payroll accuracy and facilitated several ongoing projects, improving inter-departmental collaboration.

-Coordinated updates of Merits and Bonuses with Human Resources, ensuring accurate reflection in employee records, thus enhancing payroll processing precision.

Implemented precise data recording of payroll and labor allocations into financial statements, reconciling accounts to guarantee financial accuracy.

Created and provided comprehensive reports that delivered valuable insights to decision-makers, enhancing strategic planning within the company.

Fostered trust through consistent communication with employees and managers, bolstering the department's credibility within the company.

Achieved meticulous accuracy by reconciling payroll information with quarterly payroll reports, validating the correctness of all W2 information.

Successfully managed and completed all assigned projects within established deadlines, demonstrating robust project management skills.

Payroll Supervisor at Sage Parts Plus (May 2020 – June 2021)

Met the challenge of complex, high-volume payroll by overseeing timely preparation of $9M payroll for 1,000+ global employees, resulting in consistently accurate, on-time payments.

Director of Payroll & Benefits at OTG Management, LLC (November 2019 – March 2020)

Led the timely preparation of a $9M payroll for 1,000+ employees globally, ensuring consistent and accurate payroll processing across multiple regions.

Developed and implemented a comprehensive payroll strategy for regions including the US, Canada, and parts of Asia and Europe, meeting diverse compliance needs.

Enhanced payroll system functionality through strategic partnership with ADP, optimizing reporting from ADP Workforce Now to meet company needs.

Conducted root cause analyses to address and resolve payroll, benefits, and equity issues, implementing effective corrective actions.

Ensured adherence to Collective Bargaining agreements, maintaining harmonious labor relations.

Established rigorous controls and compliance structures for payroll, benefits, equity, and union compliance, guaranteeing operational improvements.

Achieved increased efficiency and accuracy through championing projects focused on accurate payroll reporting to decision-makers.

Collaborated with Finance for accurate representation of payroll-related information on financial statements, ensuring compliance.

Payroll Consultant at Cushman and Wakefield (July 2019 – November 2019)

Conducted comprehensive reviews of payroll setups and documentation across different products for US and Canada, assessing compliance and recommending corrective actions to enhance efficiency using Workday.

Created training guides for payroll products, facilitating effective onboarding and training for new payroll team members.

Director of Payroll Operations Consultant at Hackensack Meridian Health (July 2018 – April 2019)

Facilitated successful PeopleSoft implementation by identifying compliance gaps and designing new payroll processes, thereby elevating staff capabilities and operational compliance.

Payroll Manager Consultant at Shutterstock, Inc. (April 2018 – July 2018)

Addressed regulatory complexity by conducting comprehensive compliance assessments for payroll in the US, Canada, and Brazil using Workday and ADP, enhancing organizational transparency and reducing compliance risk.

Payroll Manager at Inditex Zara USA & PR (July 2015 – November 2017)

Spearheaded team development in response to rapid growth, managing the processing of a multifaceted 6,000-employee, multi-state payroll that included commissions and complex tax calculations, driving accuracy and reliability.

Payroll Director at ALM Media LLC (March 2011 – July 2015)

Directed all aspects of payroll operations for 3,000 employees, including daily workflow management across US, North American, Pension, and Union payrolls, and administered expatriate payroll processes to ensure seamless payments globally.

Director of Payroll at Town Sports International (March 2003 – January 2011)

Managed day-to-day payroll processing for 10,000 employees, overcoming the challenge of scale and complexity to deliver accurate results with a staff of 9 direct reports.

Accounting Manager at Town Sports International (October 2001 – September 2003)

Directed accounting, audit, and reconciliation functions for all operations, delivering accurate financial oversight and regulatory compliance.

SKILLS

EDUCATION

M.B.A. in M.B.A. in Finance

Manhattan College

B.S. in B.S. in Accounting

University of Puerto Rico

Certified Payroll Professional American Payroll Association

Bilingual: English/Spanish

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