Remote Customer Support Specialist Candidate
Resume:
ROSELYN CRUZ
Receptionist Assistant
***************@*****.***
Bridgeport, Ct
Professional Summary
Enthusiastic Receptionist
Assistant expertly handles
reception work and Organized
multitasker skilled in advanced
tasks in support of lean needs.
Microsoft Office and QuickBooks.
Education
Interior Design &
Architecture,
Academy of Art University
GPA: 3.0
Interior Design courses,
Fashion Institute of Technology
Language
Spanish
Fluent
English
WORK EXPERIENCE
Event Server, Chief of Staff
01/2025 – Present Connecticut
•Executed banquet service for business and formal
events.
•Managed venue breakdown, clearing, and cleanup post- event.
•Organized and arranged tables and food displays prior to event commencement.
•Collaborated on the strategic placement of large food displays, ensuring aesthetic appeal and compliance with safety regulations.
•Assisted in arranging floral centerpieces, table linens, silverware, glassware, and overall tablescapes for events.
•Provided services in banquet serving, cocktail waiting, hosting, and seat assignments.
•Efficiently took and managed table orders.
Home Caregiver, Companions and HomeMakers
10/2024 – Present Middlebury, Ct
•Assisted in the care of seniors in need of a second set of hands and companionship.
•Preparing meals
•Accompanying clients to gatherings, shopping errands, or strolls in the area.
•Assisted with bathing, dressing, grooming, and
maintaining overall personal hygiene.
•Ensured clients adhered to their medication schedules through timely reminders.
Assistant carpenter & painter, Terry Dempsley co.
11/2022 – Present New Milford, CT
•Promoted safety throughout job sites, following OSIIA protocols and company safety policies.
•Supported project completion with finishing work and hardware installation.
•Loveraged dynamic skillset to work with diverse
fabrication techniques and materials.
•Brainstorming and collaborating with management as well as cliente in design style and creation of projects that suite their needs and lifestyles.
Fine Dining Server/ Special Events Coordinator
Assistant, Hopkins Inn
04/2020 – 08/2022 Warren, CT
•Offered extensive information about items on request, including ingredients used, potential allergens and sustainability of different dishes.
SKILLS
Hospitality Service
Artistic Design Collaboration
Clientele Information
Management
Promotional Design
Project Brainstorming
Blog Networking
Appointment Scheduling
Event Coordination
Financial Transactions
Handling
Cash Register Operations
Payroll Management
Business Maintenance
Data Entry
System Programming
Customer & Employee Service
Tending to client and employee
related issues and inquires
Construction Work
Residential Painting
Residential Mural Painting
Furniture and Home Good
Restoring
Space Organization
•Supported daily sales targets by upselling customers on specials and add- on items.
•Assisting in the design and production of Special Events
•Cocktails
•Attending to Inn House Guests
Receptionist / Assistant Manager / Director of
Promotional, ColorWorks NY
04/2012 – 02/2017 New York, NY
•scheduling appointments over the phone
•managing all inventory and salon products
•coordinating staff meetings
•data entry of all business clientele info, inventory, invoices, expenses, finances, and schedules
•networking through our business website blog
•In charge of dally financial transactions and cash register closing cut, weekly accounting of business finances as well as employse payroll
•designing & coordinating promotional flyers as well as evants
Receptionist/ Assistent Manager/ Promotional Events Coordinator, Dramatics NYC
10/2003 – 03/2010 New York, NY
•Scheduling appointments electronically and over the phone
•Managing all of salon's inventory and invoices
•Coordinating staff meetings
•Salon system programming
•Data entry of all business clientele infs, money
transactions, invoices, inventory, and schedules
•Weekly accounting of business finances and employees payroll
•Handling customer and employee business related
issues
•Handling business website blog
•Designing pramotional advertisements
•Handling employee schedules
PROJECTS
Michael Tavano Designs
•Interned alongside interior designer; Michael Tavano for the summer assisting in a special project. Tavano was one of a hand full of interior designers (which included Calvin Klein, selected to help revamp a three floored townhouse located in midtown NYC. This townhouse
design project would have a magazine spread that
would be featured in Elle Decor magazine summer
2017 issue.
REFERENCES
Deidre Lynch,
Residental Management
*****.******@*****.***,
Terry Dempsey, Contractor,
Terry Dempsey co.
Ryan, General Manager,
Hopkins Inn
Samantha Cioffi, Phlebotomist,
Medical Field
•Collaborated with design team meetings on the
selection of best decor items to use in the design of the townhouse outdoor space terrace.
•Signing appointments for Tavano's clientele over phone.
•Assisted in last minute shopping errands for specialty picks to incorporate in the design
•Assisted in the furniture placement and overall design set up
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