Detail-Oriented Data Entry Clerk (Remote)

Who I Am

Detail-oriented order entry and logistics professional with 6+ years of experience supporting fast-paced supply chain operations, customer communication, and end-to-end order fulfillment. I bring a strong background in processing high-volume orders with accuracy, coordinating shipment details, and ensuring seamless information flow between customers, carriers, and internal teams. Skilled in maintaining precise documentation, monitoring order and shipment status through TMS/WMS platforms, and resolving issues that impact delivery timelines or customer satisfaction.

My logistics experience spans drayage operations, FTZ inventory management, transportation coordination, and compliance with CBP, DOT, OSHA, and hazardous materials regulations. With a proven ability to handle complex order requirements, troubleshoot discrepancies, and support cross-functional workflows, I’m committed to delivering efficient, reliable, and customer-focused order processing. Fluent in Spanish and dedicated to continuous improvement, I’m ready to contribute accuracy, communication strength, and operational expertise to a high-performing order entry or supply chain team.

Experience

Gulf Winds Logistics / Logistic Specialist (2021 - 2025)

Managed end-to-end logistics operations, including freight coordination, transportation planning, and warehouse oversight. Oversaw daily drayage operations, ensuring efficient container movement between port terminals, distribution centers, and customer facilities.

Developed and maintained strong relationships with carriers and transportation providers

Monitored shipment status through TMS/WMS platforms to ensure on-time pickup, delivery, and accurate documentation flow (BOLs, PODs, delivery manifests).

Trained team members on proper hazardous materials handling, including DOT/OSHA compliance, labeling, and documentation requirements.

Investigated and resolved customer issues related to transit delays, accessorial charges, damages, or exceptions, providing proactive communication and corrective action.

Collaborated with cross-functional teams to streamline workflow processes, improve KPIs (OTD, dwell time, carrier performance), and support continuous improvement initiatives.

Hellmann Worldwide Logistics/ Logistics Coordinator (2019- 2021)

Managed and maintained accurate inventory records, ensuring proper stock levels to support efficient warehouse and distribution operations.

Utilized warehouse management systems to track and monitor inventory movement, including transactions within the FTZ.

Oversaw FTZ-controlled inventory by ensuring accurate admission, transfer, and removal processes in compliance with CBP regulations.

Prepared and reviewed FTZ documentation such as CF-214 admissions, weekly entries, and zone status updates.

Assisted in the development and implementation of standard operating procedures (SOPs) for FTZ and general logistics workflows.

Maintained organized filing systems for shipping documents, invoices, purchase orders, and all FTZ compliance records.

Ensured compliance with all regulatory requirements related to the transportation and storage of hazardous materials.

Provided support in coordinating international shipments, including preparation of customs documentation and adherence to import/export and FTZ regulations.

Funding Specialist/ Customer Service, National Seating & Mobility (2017-2019)

Collected and reviewed clinical documentation, medical necessity justification, and HCPCS coding to prepare complete funding packets for DME authorization requests.

Verified insurance eligibility, benefits, coverage limits, and prior authorization requirements for mobility and complex rehab equipment.

Educated clients on the funding and approval process for DME/CRT equipment, including timelines, documentation needs, and insurance expectations.

Coordinated with physicians, therapists, and clinical teams to obtain accurate prescriptions, progress notes, and LMN (Letter of Medical Necessity) needed for insurance submission.

Skills

Proficient in Microsoft Excel (pivot tables, VLOOKUP, XLOOKUP)

Knowledge of East coast, Gulf and West coast ports system

Knowledge of Rails systems

Education

Miami Dade College, Miami Associates Degree in Business Braddock High School, Miami (2003-2007)

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