Administrative & Human Services Coordinator

SHEILA SINKLER

**** ***** **** ***. * Baltimore, Maryland 21209

410-***-**** *************@*******.***

ADMINISTRATIVE HUMAN SERVICE COORDINATOR

Versatile human services professional with a broad range of administrative, interpersonal, and organizational skills. A dedicated life-long learner with strong ethical standards and a reputation for confidentiality and professionalism. Skilled in active listening and clear communication, both written and verbal.

Recognized for building positive relationships at all levels—including management, staff, and external stakeholders—while balancing sensitivity with efficiency. Experienced in planning seamless events within budget, coordinating vendors, and supporting organizational goals through precise office and administrative management.

Proven ability to work independently or collaboratively with teams, consistently delivering accurate, timely results. Core strengths include office administration, human resources support, event planning, vendor coordination, database management, travel logistics, departmental reporting, document design, meeting preparation, and budget/cost control

EMPLOYMENT HISTORY

Program / Administrative Coordinator 2015 -2025

Maryland Family Network – Family Support Division Baltimore, MD

Provide direct administrative support to the Family Support Division, ensuring smooth daily operations and adherence to organizational standards.

Implement and maintain standard operating procedures while supporting and coordinating special events across the organization.

Execute projects aligned with organizational goals, fostering efficiency and effectiveness.

Build and maintain strong relationships with partners, vendors, volunteers, colleagues, and members to support collaboration and program success.

Collect and analyze performance metrics to support data-driven decision-making.

Participate in cross-training opportunities to expand professional skills and support team versatility.

Establish and implement quality improvement processes to enhance operational effectiveness.

Collaborate with the Early Head Start Program Coordinator on Policy Council activities, grant writing, training facilitation, and program meetings.

Coordinate scheduling, travel, and logistics for in-house and off-site meetings, teleconferences, and conferences for the Program Team.

Provide administrative support to the Deputy Director of Family Support, including scheduling, meeting preparation, and development of grant application materials.

Support the Training Department as a facilitator, Parent Cafés table host, and contributor to special event planning and execution.

Administrative Assistant/Human Resources 2012-2015

King Edwards Incorporated

Partnered with corporate management to develop and administer HR policies, programs, and services, ensuring compliance with federal, state, local laws, and COMAR regulations.

Coordinated employee communications, staff events, and assisted departments with recruitment efforts to support organizational needs.

Managed administrative functions including preparing correspondence, generating monthly reports, and maintaining databases.

Oversaw accounts payable/receivable processes: entered vendor invoices, reviewed/approved expense reports, reconciled credit card statements, entered journal entries, and conducted weekly check runs.

Compiled and disseminated statistical data for youth census tracking, quality assurance reporting, and monthly financial support/lease agreement monitoring.

Provided direct administrative support to management and board members by scheduling and coordinating meetings.

Supervised office support personnel (volunteers, students, contractors, and part-time hires) to ensure operational efficiency.

Maintained general office operations, including opening/closing procedures, equipment functionality, and handling inbound communications.

Tracked and reported employee leave balances, supporting consistent HR recordkeeping.

Fostered a workplace environment aligned with the organization’s mission, values, and vision.

Professional Experience Police Officer: 2002-2011

Baltimore Police Department, Baltimore, MD

Protected life and property through enforcement of laws and ordinances in high-crime areas, ensuring community safety.

Conducted community safety trainings to educate the public on crime prevention strategies.

Performed routine patrols, preliminary investigations, traffic regulation, and other assigned duties requiring vigilance and risk management.

Preserved crime scenes, collected and processed evidence, investigated vehicle collisions, and apprehended suspects.

Prepared accurate and detailed reports, warrants, writs, and affidavits in compliance with legal standards.

Testified in court as a credible witness and provided expert input during judicial proceedings.

Conducted searches using federal databases, including the U.S. Department of Justice Criminal Justice Information Services Division (CJIS) and the National Crime Information Center (NCIC).

EDUCATION & PROFESSIONAL DEVELOPMENT

Master of Science UMUC (current Student)

Bachelor of Science Kaplan University

Maryland Police Training Comm. BCCC, Baltimore, MD

High School Equivalency Diploma College for Human Services, New York, NY

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