Operations & Logistics Leader with Retail Ownership

ELVIN LEBRÓN JR.

Rockaway, NJ *****

Phone: 201-***-****

Email: *********@*****.***

Languages: English & Spanish

PROFESSIONAL SUMMARY

Transportation & operations leader and retail co-owner with 10+ years of experience overseeing multi-site logistics, last-mile delivery, LTL operations, and carrier relations. Proven success managing 20+ drivers and 26+ trucks, optimizing routes and budgets, improving safety and compliance, and building high-performing teams. Co-owner of True Blaze Smoke Shop, driving retail growth through inventory strategy, vendor partnerships, staff development, and elevated customer experience.

CORE COMPETENCIES

• Transportation & Fleet Management (LTL / FTL / Final Mile)

• Route Optimization & Network Planning

• DOT Safety & Regulatory Compliance

• P&L Management & Cost Control

• Carrier & Vendor Relations / 3PL & Freight Forwarders

• Warehouse, Cross-Dock & Distribution Operations

• Team Leadership, Coaching & Performance Management

• Customer Service & Client Retention

• Process Improvement & SOP Development

• Inventory Management & Merchandising

• Dispatch Systems & TMS Platforms

• Microsoft Word, Excel, Outlook; Routing & Load Planning Tools

PROFESSIONAL EXPERIENCE

Operations Director / Multi - Store

True Blaze Smoke Shop / Well Connected Smoke Shop — New Jersey

2023 – 2026

• Operated and Grew two high-volume smoke shops, overseeing daily store operations, staffing, inventory control, vendor relations, and financial performance.• Built a profitable product mix (tobacco, vape, glass, accessories) and vendor network, improving margins, product variety, and inventory turns while maintaining compliance with state and local regulations.

• Recruit, train, and lead staff on sales execution, product knowledge, ID verification, upselling, loss prevention, and customer experience standards.

• Implement SOPs for opening/closing, cash handling, inventory counts, merchandising, and cleanliness, reducing shrink and improving store readiness.

• Develop in-store promotions, displays, and bundle strategies that increase average ticket size and drive repeat business using logistics and sourcing expertise to minimize stock..

Transportation Manager

MIW Distribution, LLC — Netcong, NJ

2019 – 2023

• Lead day-to-day transportation operations for a multi-truck fleet (26+ units, 23 employees) serving regional and national accounts.

• Plan and dispatch routes to meet strict delivery windows, improve on-time performance, and maximize asset utilization.

• Oversee DOT and safety compliance, driver logs, maintenance schedules, and audit-ready documentation.

• Manage transportation costs, implement fuel and routing efficiencies, and reduce freight claims.

• Hire, train, and coach drivers and dispatchers; build a culture of accountability, safety, and service excellence.

• Serve as primary contact for customers and freight partners, resolving service issues and maintaining strong relationships.

Director of Operations

Royal Transportation & Logistics, LLC — Clifton, NJ

2016 – 2019

• Directed daily operations across dispatch, line-haul, warehouse support, customer service, and admin functions.

• Managed financial performance, KPIs, and cost controls to improve profitability and operational efficiency.

• Built and strengthened relationships with shippers, carriers, and vendors; supported pricing, contracts, and network growth.

• Developed and enforced SOPs for routing, safety, claims handling, documentation, and customer communication.

• Partnered with leadership and HR on staffing, training, and performance management to support a reliable, compliant team.

Logistics Coordinator / LTL Operations Manager

Royal Transportation & Logistics, LLC — Clifton, NJ

2016 – 2019

• Oversaw LTL operations including routing, dispatch, appointment scheduling, and customer updates.

• Designed efficient pickup and delivery routes to reduce mileage, fuel spend, and delays.

• Maintained accurate shipment files, BOLs, PODs, and system data for billing and compliance.

• Supported sales and account teams with capacity planning, rate support, and service solutions.

Logistics Coordinator

Jan Packaging & Rigging — Dover, NJ

2017 – 2019

• Coordinated oversize and overweight shipments (80,000+ lbs) across multiple states, securing permits and arranging escorts, police, and DOT approvals.

• Managed import/export containers from NJ ports, ensuring timely drayage, delivery, and customer communication.

• Monitored equipment status, resolved service issues, and maintained organized dispatch and load documentation.

Dispatcher / Delivery Driver

Amazon Ground Delivery — Moonachie, NJ

2014 – 2015

• Dispatched and executed last-mile delivery routes, using GPS and route planning to maximize stops per hour.

• Ensured accurate loading/unloading, verified shipment counts, and delivered packages with strong customer service.

EDUCATION

Bergenfield High School — Bergenfield, NJ

High School Diploma

ADDITIONAL HIGHLIGHTS

• Bilingual: English & Spanish

• Strong understanding of trucking, LTL/FTL, final-mile, and freight forwarding operations.

• Experienced in cross-dock, high-volume retail distribution, and multi-location support.

• Known for calm problem-solving, clear communication, and building disciplined, motivated teams.

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