Remote Customer Service & Tech-Savvy Professional
Resume:
Amanda Combs
Contact info:
********@*****.***
WORK EXPERIENCE:
Restaurant cashier, Kabab shop
May 2022 - November 2022
• Managed orders efficiently to ensure timely fulfillment and customer satisfaction.
• Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
• Processed transactions accurately to maintain a high level of operational efficiency.
• Handled the cash register with precision to ensure accurate financial reporting.
• Maintained cleanliness of the work environment to promote safety and enhance customer experience.
Special services associate, Homedepot
May 2020 - June 2022
• Resolved complex problems by analyzing situations and implementing effective solutions.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Demonstrated extensive product knowledge to assist customers in making informed purchasing decisions.
• Collaborated with team members to achieve project goals and enhance overall team performance.
• Fast learner with new computer programs
Server/hostness/food runner, Cinepolis
January 2020 - April 2021
• Facilitated efficient order taking to ensure accuracy and prompt service in a high-volume environment.
• Prioritized tasks effectively to enhance productivity and meet tight deadlines consistently.
• Collaborated with team members to create a harmonious work environment and improve service delivery.
• Executed multiple tasks simultaneously while maintaining quality and attention to detail.
• Implemented food safety protocols to ensure compliance with health standards and safeguard customer well-being.
• Delivered exceptional customer service by addressing inquiries and resolving issues to enhance guest satisfaction.
Retail Cashier Associate, Walmart (temporary position) May 2021- July 2021
• Managed cash handling procedures to ensure accurate transactions and minimize discrepancies.
• Enhanced product knowledge to provide informed recommendations and maximize customer satisfaction.
• Operated point-of-sale systems effectively to streamline the checkout process and improve efficiency.
• Executed sales transactions proficiently, fostering a positive shopping experience for customers.
• Delivered exceptional customer service skills to address inquiries and resolve issues promptly. Behavior Technician, Aurora behavioral healthcare
February 2019 - September 2020
• Executed effective crisis intervention strategies to stabilize patients in acute situations.
• Demonstrated strong communication skills by facilitating open dialogue between patients and healthcare teams.
• Monitored patient progress through regular evaluations and adjustments to care plans.
• Collected and analyzed data to enhance patient outcomes and improve service delivery. Sales Associate, Target
October 2018 - January 2019
• Accurately handled cash transactions while ensuring adherence to financial protocols and security standards.
• Delivered exemplary customer service by addressing inquiries and resolving issues in a timely manner.
• Enhanced product knowledge to provide informed recommendations and drive customer satisfaction.
• Fostered effective team collaboration by communicating openly and supporting colleagues in common goals.
• Streamlined inventory management processes to optimize stock levels and reduce waste.
• Implemented persuasive sales techniques to boost product visibility and increase revenue. Produce Clerk, Vons
January 2017 - August 2017
Delivered exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
• Maintained cleanliness throughout the store to ensure a safe and welcoming shopping environment for customers.
• Stocked produce shelves efficiently to ensure timely availability and attractiveness of fresh goods.
• Executed product quality checks to guarantee adherence to taste and safety standards before presentation to customers.
• Ensured compliance with food safety regulations to protect customer health and uphold company standards.
• Managed inventory levels consistently to optimize stock availability and reduce waste. EDUCATION:
Essential learning
2015-2015
General Equivalency Diploma - GED, General education SKILLS:
Cash Handling, Cashier, Positive Communication Skills, Excellent Customer Service, Fast Food Restaurant, Food Preparation, Food Running, Lobbying, Pos Systems, Restaurant Experience, Time Management Skills, Great Asset To Work Environment, Apparel Experience CERTIFICATION AND LICENSES:
Food handlers license 2021
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