Operations Associate with Leadership Experience
Resume:
Yvonne Bejarano
**************@*****.***
Objective
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Skills & Abilities
Goal achiever, Interpersonal skills, competitive and complete with a positive attitude. Can adapt and learn quickly and effectively. Dependable, flexible, responsible and organized. Computer literate (MS word, power point, MS excel, Internet, and web access)
Experience
Process Assistant T3 11/2-2023 to 12/2025
Amazon- North American Fulfillment
Assigned to the Area Manager and is responsible to specific to the different Fulfillment areas
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning jobs duties and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking
Tracking and reporting of ATS/ labor hours
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Fully understanding workflow and daily production goals
Non- Inventory Receiver T3 10/2022 to 11/2023
Amazon- North American Fulfillment, Tucson, AZ
Maintain, Receive, and order non-inventory goods into the Coupa system with strict
precision to ensure a balance of inventory according to building usage and data analysis
with a weekly site volume of 3.5 million/week.
Lead, coached, and delegated instruction while promoting an efficient but safe work
environment to a team of 20+ employees
Networking between requisitioners, vendors, and warehouse departments through
ownership, investigation, and proper bookkeeping to ensure all parties are satisfied
Responsible for bridging the gap between all shifts and ensuring department-wide SOW
is followed.
Reduced Non-Inventory on-hand costs by $300,000 over three months through
overage/usage analysis and networking nationwide to redistribute mass inventory.
Lead a site-wide project to allocate funds for the janitorial staff based on square footage
across the site, streamlining vendor SOW.
Partnered with AP, suppliers, and various internal teams to ensure
the timely resolution of vendor payment issues
Logistics Specialist T3 11/2021 to 8/2022 Tempe, Az
Amazon Corporate office AZA7
Gather and analyze data to monitor and provide suggestions on inventory flow.
Monitor trucks to ensure safe, and timely delivery of inventory stations to keep steady flow of inventory.
Collaborate with management on how to better impact site WIP compliance.
Tasked with deep diving into what common trends the sites routinely at bottom have.
Administrative Assistant6/2019 to 11/2021
Perry Heating and Cooling Tucson, AZ
Take incoming calls from customers
Make appointments for services or installations
Register equipment for warranties on parts or labor
Provide customer services
Assist office manager, General manager and Owner with any office needs
Customer Service Representative 3/2012 to 5/2018
Sparkle Cleaners Tucson, AZ
Receives and assist customers with dry cleaning orders.
Ensures all clothing received is appropriately sorted.
Performs daily operations for the dry-cleaning facility.
Coordinates clothing pick-up schedules.
Accepts payment for clothing accounts.
Ensures monies received are posted to cash register.
Prepares receipts for customers.
Provides daily support to co-workers.
Supervisor 2/2012 to 5/2018
Pinnacle Concessions Tucson, AZ
Manage the concession for the sporting events contracted by the U of A or other contracts
Oversee staff is showing right customer service, cleanliness of area and providing time manner of food service.
Count money at the end of the night to match sales with inventory.
Make new pricing for menus on new events or caterings
Staff events, track labor hours and product coming in and out.
Put out any escalations with customers that are unhappy with services
Program Coordinator 6/2007 to 5/2011
Intermountain Centers for Human Development Tucson, AZ
Assisted the program director in monitoring the security, safety,cleanliness, and on-going maintenance of site.
Documented site-staffing log on a daily basis. Assist the program director with timely and accurate collection of all required program data and submission of reports.
Interacted with liaisons of other community agencies. Monitored the timely provision of services based on client’s needs.
Monitored the accuracy and timely completion of client records assigned to site.
Monitored staff compliance with orientation, in- service training, and continuing education requirements.
Responsible for submitting HR paperwork including employee evaluations, competency checklists, payroll change notices, supervision logs and disciplinary action forms.
Supervised site staff, management of petty cash, client funds, and program credit cards on a daily basis.
Demonstrate knowledge of the special needs by the SMI population.
Program Coordinator 7/2000 to 12/2006
Cope Behavioral Services Tucson, AZ
Assist the program director in monitoring the security, safety, cleanliness, and on-going maintenance of site.
Filling on site staffing log on daily basis. Assist the program director with timely and accurate collection of all required program data and submission of reports.
Interacted with liaisons of other community agencies. Monitor the timely provision of services based on client’s needs.
Monitored the accuracy and completion of client records for assigned to sites. Monitor staff compliance with orientation, in- service training, and continuing education requirements.
Submitting HR paperwork including employee evaluations, competency checklists, payroll change notices, supervision logs and disciplinary action forms.
Daily supervision of site staff, overseeing the management of petty cash, client funds, and program credit cards.
Monitored the accuracy and completion of MIS billing information. Demonstrate knowledge of the special needs by the SMI population. Provide assessments, treatment, developing for person with substance abuse/ addiction issues and brain-injured clients.
Provided services for all populations: SMI, GMH, and elderly clients.
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