GLORIA GOLD-CUNNINGHAM
*********@*****.***
SUMMARY OF QUALIFICATIONS
I have more than 20 years’ experience including more than 3 years engineering construction document control experience in the transit and 12 years in aviation manufacturing. My experience consistent of processes, tracks and distributes RFIs, submittals, change orders, FCRs and NCRs using a variety of Electronic Document Management systems (EDMS)/Project Management Information Systems (PMIS) I’ve created and maintains document progress reports and serves as a software project site administrator. Prepares and processes documents from third parties and handles permits and material certifications I also offers a well-rounded skill set including strong computer, documentation, coordination, organization, management, problem solving, oral and written communication skills with accuracy and attention to detail.
RELEVANT PROJECT EXPERIENCE
AUGUST 2021- PRESENT
THE SOLIS GROUP, SOUTHERN CALIFORNIA REGIONAL RAIL AUTHORITY
(METROLINK), SCORE PROGRAM (ENGINEERING) (REMOTE)
DOCUMENT CONTROL SPECIALIST
The $10 billion Southern California Optimized Rail Expansion (SCORE) Program is a series of capital improvements including additional track, grade crossing, signal and station improvements, and maintenance facility upgrades required to achieve the 2028 service vision plan in time for the LA 2028 Olympic Games.
Supervises and manages MS SharePoint web-based document collaboration platform.
Adds users, document libraries, and settings permissions.
Monitors SharePoint for document updates, standard formatting, and document corruption.
Troubleshoots and resolves SharePoint systems with issues or malfunctions.
Complete updates to meeting agenda minutes upon completion of each Team’s meeting and record in the SCORE Program Portal
Supports team requests for general document assistance from various program projects.
Creates document control procedures for various work tasks.
Creates ongoing forms for quality improvement.
MAY 2018 - AUGUST 2021
WALSH/SHEA, LOS ANGELES METROPOLITAN TRANSPORTATION AUTHORITY, CRENSHAW/LAX PROJECT (CONTRACTOR)
(DB), LOS ANGELES, CA
DOCUMENT CONTROL SPECIALIST
The $2.148 billion FTA New Starts project is an 8.5-mile light rail transit corridor with 8 stations connecting the existing Metro E Line (Exposition) in Los Angeles with the Metro C Line (Green) and the Airport Metro Connector which will connect with Serve as a gateway to LAX Airport.
Maintained document control database system (CMIC) for accuracy, document updates, and completeness.
Assisted the Project Manager, the Construction Manager, and Project Teams in all matters relative to project documents and the control and distribution of documents in a database system.
Processed project documents and maintained document control procedures.
Established and maintained files, received, indexed, and scanned into the CMIC database system).
Processed correspondences, submittals, transmittals, drawing log, photos, and RFIs..
Scanned, indexed, linked, and distributed documents.
Trained new and existing staff on document controls procedures and processes. YEARS OF EXPERIENCE
TOTAL 20 years
EDUCATION
National University, MS,
Business Administration
University of Redlands, BS,
Business Administration
SOFTWARE PROFICIENCIES
MS Office
Suite MS
SharePoint
Adobe
Acrobat
Blue Beam
CMIC
Company
web-based
database
Any many
others
GLORIA GOLD-CUNNINGHAM
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JANUARY 2017 - SEPTEMBER 2017
EPSON AMERICA
IMPORT/EXPORT COORDINATOR
Verified import and export documentation to determine cargo contents and classified goods and different tariff or fee groups.
Advised clients on transportation and payment methods, negotiated, and stamped goods with shipping or freight companies.
Created documents of plans, cargo cleanliness inspections, and transportation. JANUARY 2016 - APRIL 2018
MOMMY 4D ULTRASOUND OFFICE
MANAGER (Part-time weekends)
Analyzed and optimized operations including bookkeeping, payroll, suppliers, and other clerical services.
Supervised team of three ultrasound technicians to ensure patients’ appointment needs are met and the office ran smoothly.
Answered incoming phones, read emails, and scheduled appointments.
Greeted and checked in patients with and without appointments.
Reported office progress to the Owner and worked to improve office operations. MARCH 2014 - OCTOBER 2014
KAISER HOSPITAL
RESEARCH PHARMACEUTICAL COORDINATOR
Established a process to track the cost of pharmaceutical drugs with other vendors.
Provided written backup explanation for the cost comparison.
Provided results in a standardized database system. APRIL 2013 - JULY 2013
LOS ANGELES COMMUNITY RESOURCE CENTER
ADMINISTRATIVE COORDINATOR
Screened and transferred incoming calls, information, and documents to internal personnel.
Collected, validated, and distributed information to individuals.
Provided job listings to individuals searching for employment.
Supported computer lab for resume writing, job searches, and other resources for employment. AUGUST 2000 - AUGUST 2012
THE BOEING COMPANY
DOCUMENT CONTROL SPECIALIST (TEAM LEAD)
Developed, planned, and scheduled transmittal of data items for future deliveries.
Maintained a document control Master Library index of released documents in an company web-based relational database system. .
Scanned and converted documents into PDF via Adobe Acrobat
Responsible for version control, design change, resolutions of conflicting changes, and worked closely with design engineer to assure all needs are met.
Provided training to other team members on new design and/or existing procedures and processes.
Communicated with internal and external customer orally and written correspondence.
Supported internal/external audit activities through the retrieval of requested documents in a timely manner.
Maintained document control for new and revised procedures, work instructions, and forms.
Tracked, reported, and monitored data transmittal according to contractual requirements and data configurations.
Collaborated with design engineers and functional departments to Documentation Control workflow. GLORIA GOLD-CUNNINGHAM
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Assisted design engineers to maintained documentation including drawings, specifications, transmittals, vendor submittals, comments, reviews and approvals, and other project documentation from the beginning to the end of submitting and receiving.
Prepared data issues and action plan in accordance with monthly customer meetings.
Participated in quality teams and continuous improvement activities.
Captured meeting minutes, distributed to attending staff and archived for future references.
Provided weekly metrics to internal and external customers.
Performed in a team environment and work independently.