Peer Support Specialist with Recovery Focus

THOMAS DUFF

Murray, KY ***** 270-***-**** **************@*****.***

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than two years of sobriety and ready to help others reclaim lives through use of proper services. Organized and dependable candidate successful at managing multiple priorities, and personel with a positive attitude. Willingness to take on added responsibilities to meet team goals. Completed Drug Court in Calloway County Ky

Recovery guidance

Mental health services

Leadership skills

Problem-solving skills

Crisis Response

Intervention planning

Needs assessment

Learning disability awareness

Skilled in intake interviewing

Mental health support

Day treatment professional

PTSD specialist

Peer Support counseling

Peer Support Specialist, 06/2021 to Current

Four Rivers Behavioral Health – Mayfield, KY

Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.

Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.

Attended classes and seminars to enhance knowledge of equipment and operating systems. Operated standard and specialized electronics devices to test and troubleshoot computers and other equipment.

Transported individuals to medical appointments and support meetings whenever needed. Increased awareness of and supported participation in self-help and advocacy organizations. Clinical Associate, 06/2021 to Current

Four Rivers Behavioral Health – Mayfield, KY

PROFESSIONAL SUMMARY

ACCOMPLISHMENTS

SKILLS

WORK HISTORY

Comforted anxious patients before procedures and listened to concerns, offering support and compassion.

Coordinated with appropriate administrative staff to address clinical, operational and financial questions. Equipped patients with assistance required for basic care. Collected and documented patient medical information such as blood pressure and weight. Documented vital signs and health history for patients in clinic and hospital environments. Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.

Facilitated activities such as reading, writing and games to provide entertainment and engagement. Assisted with patients, supported physical and emotional needs across multiple sites and locations. Supported patients across various hospitals with both physical and emotional needs. Reviewed physician's calendar and scheduled patient appointments by telephone and in-person. Sanitized, restocked and organized exam rooms and medical equipment. Gathered forms and copied insurance cards to collect patient information for billing and insurance filing. Assisted with routine checks and diagnostic testing by collecting and processing specimens. Assisted patients with basic care needs.

Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels. Engaged others with variety of activities such as reading, writing and games for entertainment purposes. Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Called and faxed pharmacies to submit prescriptions and refills. Warehouse Manager/Assistant Executive Director, 10/2016 to 11/2019 Need Line – Murray, KY

Provided exceptional counseling, case management, education and job training to diverse client base. Negotiated new annual contracts and service agreements with vendors to achieve prime pricing. Updated and maintained membership database on consistent basis. Tracked monthly performance of community in relation to budget and intervened with corrective actions.

Developed positive relationships on behalf of company with government regulators, families, area health care community and community at large.

Supported and assisted executive director in management of facility budgets and business practices. Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance. Recruited new members by networking at community events and distributing promotional materials to attendees.

Prioritized and allocated valuable resources to meet business targets. Created promotional materials and provided insightful information to social media, websites and print media to educate public.

Fostered work culture of collaboration and inclusion to increase morale and reduce turnover. Worked closely with organizational leadership and board of directors to strategically affect operational direction.

Drove strategic improvements to enhance operational and organizational efficiencies. Territory Manager, 06/2008 to 09/2015

Dedicated Lumber Group – Murray, KY

Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.

Tracked changing product lines to effectively meet dynamic market demands. Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.

Maintained up-to-date knowledge of competitor products and pricing in market served. Identified prospects' needs and developed appropriate responses along with suitable information on products and services.

Developed compelling presentation decks to gain approval for ideas and communicate results. Facilitated business by implementing practical networking techniques. Demonstrated products to show potential customers benefits and advantages and encourage purchases. Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Grounds Maintenance Worker, 09/2003 to 04/2008

Murray Independent School System – Murray, KY

Completed preventive maintenance on equipment such as lawnmowers, fountains and sprinkler systems to save money and prevent costly repairs.

Cultivated and beautified park grounds and facilities through pruning, weeding and fertilizing across 80 acres.

Spearheaded dedicated focus on facility cleanliness via grounds inspections. Maintained grounds tools and equipment free from mechanical or safety defects and in top operating condition.

Assembled, installed and repaired wiring, electrical components and plumbing systems and kept grounds systems safe, up-to-date and usable.

Set up and tore down rental areas for events, opened buildings and grounds and monitored events during guest use.

Operated mowers, electric clippers and edgers and maintained fresh and groomed grounds for guest enjoyment.

Cleared public and private areas of debris before and after events. Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds. Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning. E-6 Petty Officer First Class, 02/1995 to 05/2003

U.S. Navy Active Duty – U.S. Navy, U.S. Navy

High School Diploma: 05/1994

Calloway County High School - Murray, KY

Kentucky Certified Peer Support Specialist APSS

EDUCATION

CERTIFICATIONS

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