Yllka Cufurovic
n Phoenix, Arizona
n *********@*****.***
Objective
Motivated and detail-oriented professional seeking a remote position in dispatch or transportation coordination. Bringing strong multitasking skills, excellent communication, and fluency in multiple languages to support drivers, customers, and logistics operations. Dedicated to ensuring smooth scheduling, on-time deliveries, and customer satisfaction. Education
High School Diploma
[Your School Name] — [Year Graduated]
Skills
• Multilingual: Fluent in Albanian, Bosnian, English, Serbian, and conversational Spanish
• Excellent communication with drivers and customers
• Knowledge of scheduling, routing, and coordinating logistics
• Strong organizational and time-management abilities
• Proficient with computers, phones, and remote work tools
• Ability to handle fast-paced and high-pressure situations
• Customer service experience with problem-solving focus Experience
Cashier / Customer Service
[Company Name] — [Dates of Employment]
• Handled customer inquiries and resolved issues efficiently
• Maintained accuracy in fast-paced environment with cash and digital transactions
• Communicated effectively with diverse customers in multiple languages
• Demonstrated organizational skills and attention to detail daily Dispatcher (Future Role)
[Company Name] — [Dates of Employment]
Example responsibilities you could add when hired:
• Coordinated schedules and routes for drivers
• Monitored transportation operations and ensured timely deliveries
• Communicated with drivers, customers, and management to resolve issues
• Maintained accurate records of routes, schedules, and service calls