Operations & Human Services Professional with Leadership Experience
Resume:
Melodie Wantuch
***********@*****.***
Experience/ Skills
Management
Successful Solutions/ Executive Administrator/ 2014-present
B & L Plumbing/ Executive Administrator/ 2005-2009
Carquest; Big A/ counter & Outside Sales/1997- 2000
Summit Auto Parts/ Manager/1993 -1997
Summit Car Clinic/ Office Manager/1995 -1997
Lake Dillon Condotel/ Assistant Property Manager/1992 -1993
All Office duties (see "office"), All business start-up tasks, sales, & driving skills. delegated duties to staff, employee relations, set up & implemented program(s) for loss control, set up & implemented procedures to follow government guidelines, applied for and picked up plumbing permits, training, inventory control, customer service, scheduling, sales, & facilitated meetings. tax prep. handled all travel arrangements for out of town jobs and expansion.
Human Services
17thJudicial/volunteer victim advocate/ 2011-2012
Family Tree:
Adam’s County Social Services/supervise visits/ 2009-2012
Karlis Family Center/ supervise visits (volunteer)/ 2007-2008
Stand Up For What’s Right (SUFWR)/ President/ DV group facilitator/ 2001-present
The Center for Conscious Living/executive assistant to therapist/ 1991-1998
Office duties (see “office”). Supervising visits in high conflict custody cases, supervise visits in neglect and abuse cases, parent coaching using trauma informed care techniques, working with department team for each family to ensure the treatment plans were successful, helped team prepare for court, testified in court if necessary, detailed documentation on MS Word, team-work, and excellent communication skills. I started a domestic violence group where I counseled and offered support to the different DV women in the group at the meetings I arranged and during the week as I was available. Assisting therapist by scheduling clients, collecting fees, picking up dry cleaning, choosing new office space, organizing and producing workshops, and interviewing potential clients for group work. (I was Peggy’s executive assistant). As a volunteer victim advocate I was required to assess any special needs that a victim may have regarding their participation in court proceedings to their case. I provided information, support and appropriate referrals for victims of, and witnesses to, crime. I answered any questions or concerns and provided information regarding court hearings and other criminal justice system procedures. I sometimes also helped a victim or survivor on applying for Crime Victim Compensation, completing a Victim Impact Statement and assisting with documenting expenses for restitution.I worked directly with the prosecuting attorneys in arranging for witnesses to appear for courtroom testimony. I provided orientation to the courtroom and education about the criminal justice system and kept victims informed about the trial verdict. I also provided emotional support and practical assistance to victims or witnesses before, during and after they were subpoenaed to testify in their court proceeding.
Office
Alpine Access/ Customer Service/ 2005-2006
Ability Insurance Claims/ Head Office Clerk/ 2000
Frisco Job Service:
Summer Youth Coordinator/1991
Clerical Assistant A/1989 -1990
10 Key, Typing, Mail handling, Filing, Answering phones, Computer skills, Word, Powerpoint, some Excel & access, Record keeping, Public relations, Customer service, Public speaking, Inventory, Arranging & assisting or leading workshops, Maintaining books, Scheduling clients, Assisting applicants, Calling employers, Faxing, Printing pictures, Taking digital pictures for insurance claims, Making flyers, all advertising, Made bank deposits, Accounts receivable & Accounts payable. Processed credit applications (for Lowes) and dealt with customer complaints from home.
Education
●CU Denver, Denver, CO; Master of Criminal Justice, emphasis in public affairs, government reform, and domestic violence– 3.8 GPA - graduated with honors, 2018
●Member of the Denver Chapter of Alpha Phi Sigma Kappa XI
●CU Denver, Denver, CO; Bachelor of Arts, Psychology Major, Criminal Justice Minor - graduated 2010
●Pikes Peak Community College, Colorado Springs, CO; Paralegal Studies; 3.5 GPA
●Colorado Mountain College, Breckenridge & Steamboat Springs, CO; Psychology and early childhood education emphasis
●Internship with Imago Relationship Therapist, 1995-1996
●Internship with the State of Colorado, Governor Hickenlooper’s office, 2016
Certifications:
*Child Family Investigations * CPI * CPR
Awards, Activities & Memberships
Colorado Nonprofit Association, American Psychological Association, American Psychological Association of Graduate Students, Denver Chapter of Alpha Phi Sigma Kappa XI, Child Family Investigator certification, Chapel Hill Academy School Board Secretary/Parliamentarian, President's Honors List, Dean's Honors List, Student Government Representative, started group for women of DV dealing with high conflict divorces, attended Sales/ Productivity Meetings, Leadership Classes, Outward Bound Courses, Relationship Workshops, Self-esteem Workshops, Parenting Classes, Western Slope Honor Choir, Western Slope Clinic Choir, Volunteer Work for United Way, Youth President for Group Home.
Interests
Figure Skating, Skiing, Volleyball, Singing, Human Behavior, the human brain, Law, and learning about anything I can.
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