Asset Management & Supply Chain Specialist

Blanca I. Mendez

Farmer Branch, Texas, ***** 714-***-**** ***************@*****.***

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Works well under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Eager to contribute to a dynamic team and support organizational goals. Skilled in rapidly acquiring new knowledge and applying it effectively. Customer-focused individual with a passion for delivering exceptional service.

Committed to improving customer satisfaction and driving positive outcomes. Skills

· WebTo

· Fill Rate Data Base

· Word/PowerPoint

· Tech Pubs

· Rip Tool Dashboard

· Slick Wave

· SPM/PDL

· CAV (Commercial Asset Visibility)

· WAWF (Wide Area Workflow)

· TAV (Total Asset Visibility)

· Best Spares

· CTCTO (Commodity Time Compliance

Technical Orders)

· SAP

· AS400

· M2K (Manage 2000)

· Boeing/Exostar

· DIBBS (Internet Bid Board System)

· GOLD (Government Online Data Base)

· Bilingual (Spanish)

Experience

Supply Chain Asset Manager - C17 Airframe THE BOEING COMPANY - Long Beach, CA 02/2018 - 02/2025

· Managed USAF inventory levels utilizing multiple databases and reports.

· Analyzed data to project future inventory requirements for Air Force operations.

· Facilitated communication between Boeing and Base Managers across domestic and international locations.

· Create CAP orders in GOLD for replenishments of stock / to support a specific request.

· Oversaw end-to-end resolution of supplier non-conformance incident, from problem identification and communication through supplier corrective action and verification of effectiveness.

· Managed asset tracking and inventory management for aviation components (consumables).

· Collaborated with cross-functional teams to optimize asset utilization processes by updating User Guides/Desk instructions.

· Assisted in maintenance schedules for critical aircraft assets.

· Maintained accurate records in asset management systems and databases. Page 2

· Collaborate with other departments such as ROR's, Engineering, Procurement and legal to ensure time completion of transactions related to assets.

· Participate in monthly SIOP.

· Participate in monthly RDP meetings with USAF on status of high visibility assets status.

· Daily MICAP review reports to assist on JA (Aircraft is partially grounded) to 1A (AOG) Customer Accounts Manager UTC Aerospace Systems - Hoist & Winch - Brea, California 07/2014 - 09/2017

· Issued RMAs for zero hours, MRO units, AD units, and special tooling.

· Coordinated with shipping to secure shipping labels and issue RFID labels for Gov. material.

· Reviewed purchase orders for OE, spares, and MRO products.

· Facilitated daily demand meetings with master scheduler regarding commit dates.

· Submitted ITC export license requests for new products.

· Assist ITC to clear inbound and outbound shipments (China customers).

· Issue ITC Form 601 for China shipment approvals.

· Provided firm fixed price and time and material quotes for MRO.

· Expedited AOG orders to minimize downtime.

· Create and process Credit / Debit Memos.

· Create Purchase requisition for service center warranty claims.

· Process and return misdirected shipments.

· Schedule meetings with our DCMA (Defense Contact Management Agency) Inspector to validate conformance to all customer requirements standards and specifications.

· Daily entry of all military equipment received and processed thru CAV, for traceability of the government inventory of material shipped to our facility for repair.

· Contract requirement of military inventory to be entered into WAWF after source inspection is completed for approval of shipments.

· Issue DD1149 for invoicing, requisition, and shipping of materials between shipping and receiving parties who are under the DOD.

· Issue RMA for V22s RMM (Removable Memory Modules) & MDR (Mission Data Recorders) Order Administrator (Supply Chain) Thales Avionics - Irvine, CA 08/2011 - 05/2014

• Programs B787, A330 & A350 (MSN5).

• Retrieve Purchase Orders from Boeing's Portal EXOSTAR for the B787 EX. BAB, ETH, QTR, AIN etc.

• Work closely with Program Admin once POs were reviewed either Ack or Reject PO in Exostar.

• Troubleshoot daily to resolve issues related to IFE systems, including hardware repairs and aircraft modifications (software and hardware)

• Validate customers' requirements and Q&A (Quality Assurance) standards by performing FSAT

(Final System Acceptance Test)

• Create IPO (Internal Purchase orders) to drive material for future orders based on the BOM.

• Assist department personnel in the following: Change Log request; add/decrement orders according to material delivered; cross train on various programs.

• Provide quotes, lead time to Suppliers.

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• Create RMA' and Credits/Rebills.

• Efficiently cooperate with outside dept. (Shipping, Engineers, and Buyers etc.).

• Work off Airbus waterfall dates to have orders ready to ship out to various Seat Vendor.

• Access Airbus Portal for New/CHG orders.

Company Vehicle Administrator Kia Motors America, Inc - Irvine, CA 10/2008 - 02/2011

• Receive orders, locating and allocating vehicle using AS400 and SAP System.

• Track vehicle status from port to delivery point.

• Assist department personnel in the following: prepare vehicles for employee/3rd party lease; inspect turn-in; install license plates and insurance/registration paperwork in all new vehicles; set up delivery appointments with employees to take delivery of new lease vehicles.

• Register vehicles using DMV computer system.

• Administer/control company assigned 3rd Party leases and process MVRs.

• Facilitate corporate Auction pickups and sales.

• Administer all KMA and 3rd party accident claims with the insurance company and shops. Customer Support Coordinator Rockwell Collins EMS Repair and Overhaul Dept. - Irvine, CA 06/2006 - 04/2008

• Create/Edit basic sales orders accurately and efficiently in SAP.

• Work with Finance to process customer invoices, return orders and credit and debit memo request.

• Follow orders through entire approval and repair process.

• Create work orders for new productions units including the 787 Dream liner and the G450/550

• Return To Stock non flight hour components

• Coordinate Service Orders within the following dept's, planning, QA, Engineering. Qualifications

· Maric Collage Anaheim 11/2004

Legal Administrative Assistant

· Saddleback High School Santa Ana

High School Diploma

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