Time management, adaptability, Good communication, positive attitude..

Kowsar Hussein

Memphis, TN ***************@*****.*** LinkedIn: linkedin.com/in/kowsar-hussein

Professional Summary

Motivated and detail-oriented Human Resource Management student with a minor in Hospitality and Resort Management at the University of Memphis. Experienced in workforce development, customer-focused environments, and team collaboration through roles at DHL and the MPLOY Youth Program. Strong interest in HR operations, employee relations, and organizational support, with proven communication, organization, and adaptability skills. Education

University of Memphis

Bachelor of Business Administration (BBA)

Major: Human Resource Management

Minor: Hospitality and Resort Management

Honors: Dean’s List

Graduation: 2025

Certifications

• OSHA Certification

• Certified Guest Service Professional (CGSP) – American Hotel & Lodging Association

• Microsoft Certification

• CPR Certification

Work Experience

DHL — Manufacturing Handler

• Supported automated warehouse operations by picking, packing, and replenishing inventory to meet productivity goals.

• Assisted with operational problem-solving and cross-team support to ensure workflow efficiency.

• Developed strong time management, multitasking, and policy compliance skills in a fast-paced environment.

• Followed safety standards and operational procedures to maintain accuracy and workplace compliance.

MPLOY Youth Program — Participant (2019–2025)

• Participated in workforce development initiatives focused on career readiness and professionalism.

• Engaged in mentorship, hands-on projects, and collaborative activities with diverse groups.

• Built transferable skills in communication, adaptability, teamwork, and professional conduct. Volunteer Experience

• Dorothy Day House Donation Drive – Co-organized donation drive and coordinated logistics.

• REP Program – Volunteer Tutor supporting elementary students.

• Garden Club – Assisted with planting, watering, and garden maintenance. HR & Professional Skills

• Recruitment Support & Resume Screening

• Onboarding & Orientation Assistance

• Employee Relations Support

• HR Documentation & Record Keeping

• Confidentiality & Ethical Handling of Information

• Microsoft Word, Excel, PowerPoint

• Scheduling, Data Entry, and Professional Communication

• Time Management, Organization, and Adaptability

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