Operations & Wellness Coordinator with IT/Health Tech Background

Itunuade Jagun

Greenbelt, MD

****************@*****.*** 240-***-**** LinkedIn

EDUCATION

Towson University Fischer College of Science & Mathematics Master of Science, Information Technology

Post Baccalaureate, Health Information Technology

University of Maryland, College Park School of Public Health Bachelor of Science, Kinesiology

● Involvement: Running Club, Community Engagement Intern, African Student Association, Sports Nutrition Intern WORK EXPERIENCE

Aquila LTD July 2024 – Present

Regional Wellness Coordinator Greenbelt, MD

● Ensured seamless daily operations by coordinating schedules and communications for fitness programs, trainers, and members, resulting in improved efficiency and client satisfaction.

● Organized and executed wellness events, workshops, and fitness challenges, boosting member participation by 30% and strengthening community engagement.

● Managed executive calendars, meeting logistics, and departmental correspondence for wellness leadership, enhancing time management and reducing scheduling conflicts. Athletico Physical Therapy May 2023 – July 2024

Office Operations Coordinator Glenarden, MD

● Supported clinic operations and executive staff by managing patient scheduling, correspondence, and office communications, resulting in a 20% improvement in workflow efficiency.

● Enhanced daily coordination by organizing calendars, confirming appointments, and preparing documentation for therapists and leadership, ensuring seamless operations across multiple schedules.

● Improved accuracy and compliance by maintaining confidential medical records and processing patient data with discretion, achieving 100% adherence to HIPAA standards. University of Maryland, Recreation Center Sep 2021 – May 2023 Program Coordinator College Park, MD

● Strengthened collaboration and accountability by maintaining correspondence with coaches, student leaders, and university departments, ensuring timely follow-up on action items and compliance requirements.

● Enhanced event execution by planning and overseeing logistics for tournaments, travel, and training sessions, contributing to smoother operations and increased participant satisfaction.

● Streamlined administrative operations by preparing reports, maintaining rosters, and tracking budgets, resulting in improved organization and a 15% reduction in processing time. SKILLS & INTERESTS

Computer: Microsoft Office Suite, Google Workspace, Asana, Slack, Canva, Zoom, Trello, EMR Platforms, Cloud-Based Communication Systems

Skills: C-suite Executive Communication, Scheduling & Calendar Management, Event & Travel Coordination, Expense Reporting, Communication, Organization, Problem Solving, Client Relations, Time Management, Adaptability, IT Support Fundamentals

Languages: English, Yoruba Interests: Health & Wellness, Event Planning, Community Engagement, Travel, Personal Development, Healthcare IT

Contact this candidate