Data Entry Specialist
Resume:
Judy Robitaille
Livonia, MI
Core Competencies
Over 15 years of experience providing administrative support to all levels of management
Team player
Working knowledge of all Microsoft Office products
Initiates, establishes and maintains effective working relationships with all levels of
management, co-workers, and outside contacts
Customer service problem-solver who can generate workable solutions and resolve
complaints
Effective communicator who conveys information in a professional manner verbally and
written
Experience
Data Associate
Hegira Health, Inc. - Livonia, MI (Fully Remote)
August 2021 - February 2025
20 hours per week
Enter data into the SPARS (Substance Abuse and Mental Health Services) database which will be used
to determine the eligibility of receiving monies from a Federal grant.
Review data submitted for entry from the proprietary database.
Keep records of required data collection and submission for program participants.
Contact current consumers (clients) and conduct an interview to update their self-reported mental/
emotional status including any additional needs they have, concerns or complaints.
Take and transcribe minutes for the Council Advisory Board.
Data Coding Operator
State of Michigan
Walter Reuther Psychiatric Hospital - Westland, MI
October 2010 - November 2013
40 hours per week
Sort, batch, route and code incoming documents.
Data entry of all staff activity including doctors, psychiatrists, and physical therapists, into the itemized
billing system.
Review data for errors and make corrections.
Merge duplicate case numbers.
Respond to inquiries by providing information retrieved from electronic files.
Produce daily reports upon request of the Administrator.
Enter each patient’s daily deposits and withdrawals into their accounts and balance.
General Office Assistant
State of Michigan / Michigan Gaming Control Board - New Boston, MI
June 2008 - October 2010
40+ hours per week
This position was located within a thoroughbred racing facility run by the State of Michigan.
Issued licenses to all potential licensees who would be in direct contact with the horses and/or
other employees shipping in from other states and to be compliant with the Michigan Horseracing
Law of 1995.
Reviewed and verified potential licensee ID used in the completion of the application.
Issued the appropriate identification badges.
Fingerprinted out-of-state applicants and forwarded to the FBI.
Provided customer service to a diverse population.
Made daily bank deposits as dictated by auditing guidelines.
Ordered supplies for two departments.
Answered telephones and directed or screened calls.
Administrative Assistant
The Arc of Northwest Wayne County - Redford, MI
July 2007 - 2008
20 hours per week
Created a website with PayPal capabilities.
Published a monthly newsletter while meeting strict deadlines.
Obtained copyright waivers when necessary.
Provided customer service to client's sponsors (payees).
Performed background checks on potential caregivers.
Tracked participants, donations, scheduled and signed up sponsors for charity events.
Receptionist duties.
Regulatory Compliance Specialist
The Harvard Drug Group - Livonia, MI
August 2004 - September 2006
40 hours per week
Researched current and potential customers for DEA compliance.
Researched new customers for possible link to internet sales websites.
Monitored and reviewed existing customers' ordering pattern or deviation of size and frequency when
ordering controlled substances.
Set and lifted daily order limits of controlled substances based on customer history.
Reviewed disciplinary reports of doctors, pharmacists, pharmacy technicians and pharmacies monthly.
Verified licensing validity to order controlled substances.
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