Fleet Operations Executive with P&L Precision

JOHN J. LAUB

Fleet Operations & Automotive Operations Executive

Ogden, UT 801-***-**** *********@*****.***

EXECUTIVE SUMMARY

Senior Fleet Operations and Automotive Services Executive with 15+ years of leadership experience delivering measurable operational, financial, and compliance improvements across fleet, dealership, warranty, and service environments. Proven track record managing fleets of 150+ vehicles, leading multi-site service operations, driving double-digit cost reductions, and improving CSI and productivity metrics. Extensive background in preventive maintenance strategy, P&L oversight, claims and warranty administration, and operational turnaround. ASE Master Certified with deep hands-on and executive leadership credibility.

CORE LEADERSHIP EXPERTISE

Fleet Operations & Lifecycle Management • Preventive Maintenance Strategy • Vendor & Contract Negotiation • Cost Reduction & Margin Improvement • Compliance & Risk Management • P&L Ownership • KPI & Performance Metrics • Claims & Warranty Oversight • Service Operations Leadership • Team Development & Training

CAREER HIGHLIGHTS

Directed statewide fleet operations supporting field services with 150+ vehicles, achieving up to 18% fuel and operating cost reduction through telematics and vendor renegotiation.

Designed and executed preventive maintenance programs reducing breakdowns by 40–50% while improving vehicle uptime and service reliability.

Led multi-site automotive service operations with full P&L responsibility, managing up to 30 service bays and 9+ technicians.

Delivered 15%+ year-over-year revenue growth through workflow optimization, pricing discipline, and productivity improvements.

Maintained CSI scores consistently above manufacturer benchmarks, including luxury (Genesis) service environments.

Managed high-dollar powertrain and extended warranty claims, balancing loss containment with customer satisfaction.

Oversaw large-scale remediation and logistics operations across 350+ residential housing units, coordinating vendors, materials, and compliance.

PROFESSIONAL EXPERIENCE

Independent 1099 Contractor – Fleet, Automotive & Operations Leadership

Laub Management Inc. Utah (Statewide) 2003 – Present

Provided executive-level fleet, automotive service, claims, and operations leadership through long-term consulting, interim management, and turnaround engagements.

Representative leadership engagements included:

Fleet Operations Manager – Telecommunications & Field Services

General Manager / Service Manager – Multi-site Automotive Operations

Director of Member Services – Automotive Retail & Service Programs

Senior Claims Adjuster – Warranty & Powertrain Administration

Remediation Logistics Manager – Residential & Government Housing

EDUCATION

Bachelor of Integrated Studies – Business / Technical Sales / German

Utah State University & Weber State University

CERTIFICATIONS & CREDENTIALS

ASE Master Automotive Technician • Certified Safety Professional (CSP) • Professional in Human Resources (PHR) • Certified Property Manager (CPM) • OSHA-10

TECHNICAL SYSTEMS

ADP • AllData • Mitchell • ProDemand • Fleet & Telematics Platforms • Warranty Management Systems • CSI Reporting Tools

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