Eva McAleese
864-***-**** **.********@*****.***
Professional Summary
Detail-oriented administrative and healthcare professional with extensive experience in patient accessioning, insurance verification, data entry, payment processing, customer service, and accounting support. Proficient in Epic, AS400, QuickBooks, and other medical/administrative software systems. Strong skills in accurate data processing, resolving discrepancies, and providing excellent support in fast-paced environments. Skills
● Data Processing and Data Entry
● Patient Accessioning
● Dental and Medical Payment Processing
● Insurance Verification and Benefits Verification
● Hospital Registration and Patient Intake
● Administrative Support
● Payroll Processing and Time Sheet Entry
● Accounting Clerk Duties (Invoicing, Batch Posting, Bank Deposits)
● Customer Service (Phone Support)
● Claims Processing (EOB Verification, Primary/Secondary Insurance)
● Software: Epic, AS400, QuickBooks, Omar, Manager Assistant, Medi-Soft Medical Billing Work Experience
Patient Accessioning
Prisma Health, Greenville Memorial Hospital – Greenville, SC 02/2023 – 03/2024
● Greeted patients and accurately verified patient information, including insurance details, in a timely manner using Epic software system
● Resolved and documented any missing or discrepant information to ensure smooth admission and preparation for tests, doctor visits, and follow-ups
● Supported patient registration and accessioning processes in a high-volume hospital environment
Accounting Clerk
GSL Properties, Inc. – Portland, OR
08/2017 – 06/2020
● Performed data entry, processed invoices, and posted batches using AS400 computer system
● completed various accounting duties as assigned, ensuring accuracy and timeliness in financial records
Customer Service Representative
Volt Employment Agency – The Standard Insurance – Portland, OR 04/2017 – 08/2017
● Assisted customers via phone using Epic and Omar medical software systems
● Verified insurance benefits and processed disability insurance payments
● Provided accurate information and resolved inquiries to support customer needs Claims Processor
First Pacific Corporation – Salem, OR
09/2013 – 04/2017
● Handled data entry and processing for primary and secondary medical insurance claims
● Verified Explanation of Benefits (EOBs) and payments using company database 4800 software
● Ensured accurate and compliant processing of insurance documentation Administrative Assistant
Dynamic Claims Services – Irvine, CA
04/2008 – 03/2010
● Posted payments to AS400 database and QuickBooks, prepared bank deposits, and created invoices
● Scanned documents, performed electronic filing, and ordered office supplies
● Assisted with payroll by entering time sheets and expense reports using Manager Assistant Software
● Supported receptionist and HR manager with various administrative duties Education
Computer Operations1988 – 1990
Medi-Soft Medical Billing Software Training 2010 – 2011