Joseph M. Manochio Jr.
Brick, NJ 08723
Summary/Objective: Well- rounded professional with 20 plus years of experience in areas spanning from the automotive industry to manufacturing.
Work Experience
11/2020- PRESENT MAVIS DISCOUNT TIRE Brick,NJ
ASSISTANT STORE MANAGER
Delegation of job responsibilities to the staff.
Engagement in all aspects of customer service.
Maintaining cleanliness of all work areas.
Responsible for opening and closing of store.
Responsible for taking customer orders, making and verifying appointments, as well as resolving in -store customer issues.
Control of balancing out the cash register at the end of the day.
06/14-03/20 Corim Industries Brick, NJ
Manufacturing/Quality Control Associate
Responsible for scale collaboration, quality control record keeping and documentation in regards to safety in the agglomeration plant.
Prepare, process and test products for readiness before they get shipped out to customers.
Manage a group of employees in my department in the absence of the department manager as well as train new employees.
12/11-3/14 Honda of Toms River Toms River, NJ
Sales Associate
Filled out customer worksheets, assisted them with their vehicle of their choice while focused on their budget.
Swapped vehicle from other dealerships if vehicle customer requested was not in our inventory.
Called customers insurance company to add new vehicle to their policy upon completion of the sale.
Post- sale follow- up calls made daily to customers to ensure their satisfaction with their purchase.
Completed all Joe Verde sales certifications.
06/10-12/11 National Protection Service Brick, NJ
Sales Associate/Telemarketing
Cold calling for extended warranties on individuals’ vehicles.
04/10-06/10 Auto Zone Toms River, NJ
Customer Service Manager
Ordered products for customers.
Handled all sales of products and customer complaints in a professional manner.
Responsible for all bank deposits, cash and credit transactions.
Opened and closed the store.
07/08-04/10 Firestone Eatontown, NJ
C-tech
Performed scheduled maintenance including oil changes and tune ups on cars and trucks.
Installed and rotated tires.
Flat repairs
06/97-03/08 Top of the Hill Service Belleville, NJ
Manager
Duties included hiring, firing and scheduling of employees.
Ordering products for the business.
Customer service including scheduling appointments for the mechanics and handling customer complaints.
Responsible for daily bank drops and all cash, credit and check transactions.
Education
09/85-06/89 Clifton High School Clifton, NJ
Diploma