Data Analyst - Salesforce & Data Management Specialist
Resume:
Nithish Reddy Kunta
Email: ************.***@*****.*** Mobile: 951-***-****
PROFESSIONAL SUMMARY
7+ years of experience as a Data Analyst specializing in data management, report generation, and analytical problem-solving in dynamic environments. Proven ability to leverage data for strategic decision-making and operational efficiency.
Proficient in Salesforce Platform with over 2 years of experience in Salesforce Lightning and Classic, including advanced functionalities for data entry and management.
Skilled in creating custom reports and dashboards using Report Builder, with a strong understanding of report types and data visualization techniques.
Advanced Excel capabilities, including VLOOKUP, pivot tables, and data formatting, complemented by familiarity with Google Sheets for effective data analysis.
Demonstrated attention to detail and high accuracy in data entry and report generation, ensuring data integrity and consistency across multiple platforms.
Strong problem-solving skills with the ability to troubleshoot data issues and discrepancies, enhancing data flow and reporting accuracy within Salesforce.
Experienced in process documentation, adept at outlining data entry procedures and reporting standards to streamline operations and improve efficiency.
SKILLS
Salesforce Proficiency: Salesforce Lightning, Salesforce Classic, Objects, Fields, Record Types, Page Layouts, Custom Objects, Relationships, Data Validation Rules
Data Management: Data Entry, Data Cleansing, Data Import Tools, Data Export Tools, Data Loader, Data Import Wizard, Duplicate Management, Data Quality Assurance
Report Building: Custom Reports, Report Builder, Dashboards, Filters, Summary Formulas, Report Types, Standard Reports, Custom Reports
Excel Skills: Advanced Excel, VLOOKUP, Pivot Tables, Data Formatting, Google Sheets, Spreadsheet Tools, Data Analysis, Chart Creation
Analytical Skills: Attention to Detail, Data Accuracy, Error Spotting, Data Troubleshooting, Reporting Discrepancies, Data Flow Understanding, Process Documentation, Analytical Thinking
Process Improvement: Data Entry Procedures, Reporting Standards, Workflow Optimization, Efficiency Improvement, Process Mapping, Documentation Skills, Quality Control, Continuous Improvement
Soft Skills: Problem Solving, Communication, Teamwork, Adaptability, Critical Thinking, Time Management, Collaboration, Conflict Resolution
Technical Skills: APIs, Integrations, Data Analysis Tools, BI Tools, SQL, Data Visualization, ETL Processes, Data Warehousing
Industry Knowledge: Government Organizations, Arts Organizations, Cultural Institutions, Nonprofit Sector, Salesforce Nonprofit Success Pack, Experience Cloud, Data Governance, Compliance
Certifications: Power BI, Tableau, Azure Data Engineer, Google Data Analytics, Data Analyst Associate, Business Intelligence, Data Science, Data Management
WORK EXPERIENCE
Discover - Roseville, MN
Senior Business Intelligence Analyst - Nov 2022 to Present
Spearheaded data analysis initiatives utilizing Salesforce Platform, enhancing data entry accuracy and management processes, resulting in a 30% increase in reporting efficiency.
Developed custom reports and dashboards using Report Builder, leveraging advanced Excel skills, including VLOOKUP and pivot tables, to provide actionable insights for stakeholders.
Collaborated with cross-functional teams to document data entry procedures and reporting standards, ensuring adherence to best practices and improving data integrity.
Optimized data cleansing processes by implementing data validation rules and utilizing Data Loader for efficient data import/export operations.
Analyzed data flow through Salesforce, troubleshooting discrepancies and enhancing reporting accuracy, which led to a 25% reduction in data-related issues.
Conducted training sessions for team members on Salesforce Lightning functionalities, fostering a culture of continuous learning and improving overall team performance.
Managed the integration of APIs to streamline data processes, ensuring seamless communication between Salesforce and other data tools.
Enhanced reporting capabilities by utilizing advanced features in Google Sheets, facilitating better data visualization and decision-making processes.
Executed comprehensive data audits to identify inconsistencies, applying analytical skills to resolve issues promptly and maintain high data quality standards.
Championed the adoption of the Salesforce Nonprofit Success Pack (NPSP), tailoring solutions to meet the unique needs of arts organizations and cultural institutions.
Technologies Used: Salesforce, Excel, Google Sheets, Data Loader, Report Builder, APIs, Data Validation, Data Import Wizard, Salesforce Lightning, Salesforce Nonprofit Success Pack
Apple - Austin, TX
Senior Data Analyst - Aug 2020 to Jul 2022
Engineered complex data models using Salesforce Classic interface, enhancing the understanding of objects, fields, and record types, which improved data accessibility for end-users.
Created and maintained custom reports and dashboards, employing advanced formulas and filters to deliver insights that drove strategic business decisions.
Leveraged intermediate Excel skills to perform data analysis, utilizing pivot tables and advanced formatting techniques to present findings effectively to stakeholders.
Collaborated with teams to implement data entry and management best practices, ensuring high accuracy in data input and minimizing duplicate records.
Analyzed data discrepancies and provided solutions through problem-solving techniques, resulting in a 20% improvement in data accuracy across reports.
Documented data processes and reporting standards, facilitating knowledge transfer and ensuring consistency in data handling across the organization.
Supported data import/export operations using Data Import Wizard, streamlining workflows and enhancing operational efficiency.
Conducted data quality assessments, identifying areas for improvement and implementing corrective actions to enhance overall data integrity.
Engaged in continuous learning regarding Salesforce functionalities, sharing insights with team members to foster a collaborative environment.
Assisted in the integration of data tools, ensuring compatibility with existing systems and enhancing overall data management capabilities.
Technologies Used: Salesforce, Excel, Data Import Wizard, Report Builder, Salesforce Classic, Data Validation, Google Sheets, Data Cleansing, APIs, Data Analysis
Ally Bank - Detroit, MI
Data Analyst - May 2018 to Jul 2020
Developed and executed data entry procedures, ensuring high accuracy and efficiency in data management processes across the organization.
Utilized Salesforce to manage data inputs and outputs, implementing validation rules that improved data quality and reduced errors by 15%.
Created custom reports using Report Builder, employing filters and summary formulas to deliver insights that informed business strategies.
Conducted data audits and cleansing operations, identifying inconsistencies and implementing corrective measures to enhance data integrity.
Collaborated with teams to document reporting standards and data entry processes, ensuring compliance with best practices and organizational guidelines.
Leveraged advanced Excel skills to analyze data trends, utilizing pivot tables and VLOOKUP functions to extract meaningful insights.
Assisted in the integration of data import/export tools, streamlining workflows and improving overall data management efficiency.
Engaged in problem-solving activities to troubleshoot data issues, enhancing the accuracy of reports and dashboards.
Provided training on data management best practices, fostering a culture of accuracy and attention to detail within the team.
Supported the implementation of Salesforce functionalities, enhancing the overall user experience and data accessibility.
Technologies Used: Salesforce, Excel, Report Builder, Data Validation, Data Import Wizard, Data Cleansing, Google Sheets, Data Management, Data Analysis, Data Entry Procedures
CERTIFICATIONS
Microsoft Certified: Power BI Data Analyst Associate (PL-300)
Tableau Certified Data Analyst
Azure Data Engineer Associate (DP-203)
Google Data Analytics Professional Certificate
EDUCATION
Masters in Information Technology Management Concordia University 4.0 GPA
Bachelors in Computer Science Aurora Degree College 85%
Contact this candidate