WAIKEEN HENDERSON
Talent Acquisition Partner
********@*****.*** Highland, 46322 219-***-****
https://www.linkedin.com/in/waikeen-henderson-88614887/ Bold Profile Summary
Dynamic Talent Acquisition Partner with over 5 years of experience in human resources, specializing in recruitment, employee relations, and training program development. Successfully optimized hiring processes, significantly reducing time-to-fill metrics and enhancing candidate experiences. Proven ability to counsel management on compliance and improve workplace culture. Collaborative skills foster strong relations with hiring managers, aligning staffing strategies with organizational goals, ready to contribute effectively and drive results in any future talent acquisition initiatives. Work Experience
Human Resource Business Partner, Damar Services Inc., East Chicago 02/2023 – Present
Facilitated recruitment processes, enhancing the candidate selection and onboarding experience.
Ensured that our internal operations reflect the same values of inclusion and support we provide to the autistic community.
Counseled managers on employee relations issues, ensuring compliance with labor laws and organizational policies.
Guided managers on effective employee relations strategies to proactively address workplace conflicts.
Identified HR training needs and delivered training for employees and leadership while recommending approaches to foster continuous improvements in business objectives and productivity.
Human Resources Generalist, People Ready Staffing Agency, Downers Grove 01/2021 – 02/2023
Oversaw recruitment processes, ensuring timely sourcing and onboarding of qualified candidates.
Designed and implemented employee training programs to enhance workforce skills and engagement.
Nurtured employee relations by addressing concerns and promoting a positive workplace culture.
Managed benefits programs, providing accurate information and support to employees regarding options.
Recruiting Coordinator, Jobworks, Portage
10/2018 – 01/2021
Optimized candidate sourcing processes, improving recruitment efficiency and reducing time-to-fill metrics.
Coordinated interview schedules and logistics, ensuring a seamless candidate experience and communication flow.
Established and maintained relationships with hiring managers to understand staffing needs and synchronize recruitment strategies.
Maintained the applicant tracking system, ensuring data accuracy and compliance with organizational policies.
Behavior Health Case Manager, Grand Prairie Services, Tinley Park 02/2013 – 10/2018
Promoted client needs within community resources, strengthening support networks and relationships.
Executed thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Informed clients about available programs, benefits, and services, empowering them to make informed decisions regarding their care needs. Achieved positive client outcomes by devising and executing comprehensive case management plans.
Defended client rights when interfacing with external agencies or institutions, ensuring fair treatment at all times.
Education
Bachelor of Science, Organizational Leadership, Calumet College of St Joseph, Whiting 1997 – 05/2000
3.5 GPA
Organization Leadership, Calumet College of St. Joseph, Whiting, United States 08/1997 – 06/2000
Skills
Workplace conflict resolution Strategic planning Employee retention Policy implementation Talent management Coaching and mentoring Proficient in Microsoft Office applications and HRIS systems (Paylocity,ADP, Salesforce, JazzHR)
Legal compliance Onboarding, training, and development Training development Exit interviews HR policies development Strong analytical and problem-solving skills Ability to act with integrity, professionalism, and confidentiality Conflict resolution Recruiting HR Business Partnering Applicant Screening Offer Negotiation Applicant Tracking System (ATS) Decision Making Project Management Certificates
Life, Accident & Health Resident Producer License
Selling Skills Communication Employer Branding Human Resources Proactive