Ashlee Young
Office Assistant, Accounts receivable, Shift Supervisor
Palm Harbor, FL
Authorized to work in the US for any employer
Work Experience
Accountsreceivable department manager/landscaping supervisor/office assistant
North American Maintenance-Safety Harbor, FL
April 2015 to August 2021
Invoicing, billing, filing, emailing, answering multiple phone lines, banking, creating technician routes, landscaping supervisor and any/ all other general office duties. Senior server/ Trainer/ Shift Supervisor
Smokey Bones Bar & Fire Grill-Clearwater, FL
January 2010 to January 2016
Senior server, Lead Trainer, Shift Supervisor service bartender, opener, closer, expo, food prep, hosting, bank responsibilities, cash handling, etc. I am also serve safe certified. Foh scheduling manager/ Key holder/Senior Server/ Shift Supervisor/ Bartender
TGI Fridays Franchisor LLC-Clearwater, FL
March 2005 to January 2010
Scheduling manager for front of house, key holder,Senior server, Lead Trainer, Shift Supervisor service bartender, opener, closer, expo, food prep, hosting, bank responsibilities, cash handling, etc. I am also serve safe certified.
Education
High school diploma
Skills
• Multi-line Phone Systems
• Accounts Receivable
• Accounts Payable
• Account Reconciliation
• QuickBooks
• Bank Reconciliation
• General Ledger Accounting
• Microsoft Dynamics GP
• Office Management
• Payroll
• Data Entry
• Microsoft Excel
• Microsoft Word
• Customer service
• Microsoft Office
• Accounting
• Office experience
• Microsoft Outlook
• Phone etiquette
• Customer support
• Cash handling
• Restaurant experience
• Leadership
• English
• Basic math
• Computer skills
• Cashiering
• Communication skills
• Restaurant experience
• Serving
• Shift management
• Bartending
• Cash register
• Cash handling
• Leadership
• Customer service
• Sales
• Payroll
• Accounting
• Office management
• Bookkeeping
• Accounts receivable
• QuickBooks
• Account reconciliation
• Retail sales
• Writing skills
• Windows
• Computer skills
• Communication skills
• Hospitality
• Balance sheet reconciliation
• Schedule management
• Management
• Phone etiquette
• Typing
• Computer literacy
• English
• Bank reconciliation
• Kitchen experience
• Accounts payable
• Microsoft Excel
• iOS
• Social media management
• NetSuite
Certifications and Licenses
Food Handler Certification
January 2024 to January 2027
Assessments
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Retail customer service — Proficient
May 2022
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
August 2023
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
April 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
August 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Customer service fit — Proficient
July 2021
Measures the traits that are important for success for customer service roles Full results: Proficient
Customer focus & orientation — Proficient
August 2023
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.