Customer Service Specialist with Leadership Experience

Kimberly Slater

Customer service representative

Skills

Telephone Skills

Customer Support/Service

Problem Solving Skils

communication Skills

Multitasking

Establish Priorities

Microsoft Product Family

Conflict Resolution

Adaptability

Empathy

Languages

+ Leadership in Hospitality: 5 years working as a team and ensuring smooth operations.

+ Diverse Skills: Skilled in problem resolution, communication, multitasking, and Microsoft Office.

Detall-oriented and organized, able to prioritize tasks, manage high-volume inquiries.

+ Work Authorization: Eligible to work in the United States fluent in English,

Employment history

Painters Assistant

‘The Paint Saints at Ogden City, Utah, United States

‘+ Assisted in preparing surfaces for painting, ensuring optimal adhesion and finish quality.

+ collaborated with senior painters to develop efficient workfiows and enhance project timelines.

Customer Services Administrator

Home Depot at La Quinta City, California, United States

+ Provided fast and friendly service to an average of 50 customers per shit by actively seeking out customer needs and providing assistance.

+ Learned about 14 product categories using in-store tools, and provided information to

customers to help sell complete projects.

Lead Server

Marriott Hotels Lta at Salt Lake City, Utah, United States.

+ Handled customer complaints professionally, resolving issues through diplomatic Acknowledgment and commitment to service.

1+ Supervised daily operations, ensuring exceptional experiences and service quality

+ Trained and mentored naw staff members, supporting a team of 4 servers

+ Assisted with scheduling and shift management to ensure adequate coverage during peak hours

Education

High School Diploma & GED

Success Charter High School at West Vally City, Utah, United States

Graduated in 2007,

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