Sales Enablement Expert and Presenter

CAROLE SHARPLESS

Boulder, Colorado ***** 678-***-**** ***********@*****.***

Well-qualified consultant and presenter with 20+ years of experience delivering innovative solutions to maintain existing client relationships and generating creative ideas for existing clients. Superior communication skills between business and internal teams to meet workforce development needs. Engaging facilitator, consultative sales approach. Deeply committed to motivating and inspiring people through actionable direction, establishing trust, and creating buy-in.

CHOSEN HIGHLIGHTS

● Selected Consultant for NASA to facilitate change from the “military” style culture

● Salesforce / CRM

● Professional Ironman Triathlete: Finished in the Top-5 in five Ironman events. Competed in 15 Ironman and more than 40 half Ironman triathlons, Boston Marathon Qualifier

● Los Angeles Archdiocese “Teacher of the Year” Nomination

PROFESSIONAL EXPERIENCE

SALES ENABLEMENT SENIOR TRAINER AND ONBOARDING SPECIALIST

2022 – 2025

ClearChoice Dental Implants, Denver, CO

●Assisted Director of Sales Enablement Team to design, develop, and implement training programs that covered product knowledge, consultative sales techniques, tools, and processes to enhance the performance of the sales team.

●Delivered Salesforce training and ensured data integrity.

●Conducted engaging training sessions and workshops, both in-person and virtually, to ensure leaders and sales representatives were equipped with essential skills and knowledge to drive performance forward.

●Executed sales onboarding training for new sales team members to ensure they had a strong foundation and understanding of products and sales processes.

●Collaborated with cross-functional teams to assess training needs and identify knowledge gaps within the sales team to tailor ongoing training initiatives and programs accordingly.

●Developed training materials, including manuals, presentations, e-learning modules, and other resources that effectively communicated key concepts and skills.

●Monitored and evaluated the effectiveness of training programs through assessments, feedback, and performance metrics, adjusting as necessary to ensure continuous improvement.

●Provided ongoing coaching and support to sales representatives to reinforce learning and facilitate the practical application of skills in real-world settings.

COLLEGE SPORTS RECRUITING SPECIALIST

NCSA SPORTS, CHICAGO, IL 2021-2022

●Responsible for evaluating and recruiting prospective student-athletes..

●Customer Service Champion!

●Using consultative sales, matched client with the right NCSA membership to provide value to their sale.

●Trusted adviser to student athletes, helping bridge the gap between athlete and coach.

●Leverage proprietary technology, AI, and data with professional expertise and personal relationships to connect college-bound student-athletes to more than 35,000 college coaches nationwide across 37 sports.

●Tailored actionable items for student-athletes to build their portfolio for greater marketability.

●Prepared and delivered presentations on the athletic programs to prospective athletes.

●Ensure compliance with all National Collegiate Athletic Association (NCAA) and the college’s regulations regarding recruiting.

DIRECTOR OF SALES TRAINING

Koda Nutrition, Aspen, CO 2019-2022

●Designed and implemented training programs for sales staff.

●Hired, onboarded, and trained sales staff.

●Evaluated the effectiveness of all sales training and adjusted strategies as needed.

●Conducted skills gap analyses to identify areas of improvement.

●Developing educational materials such as eLearning, virtual training, and manuals.

●Conducting workshops and individual training sessions.

●Prepared and presented reports on training program performance.

OWNER, SENIOR CONSULTANT

Carole Sharpless Coaching, Boulder, CO 2006-2019

Highly respected and professional athletics coach serving national and international clients. Builds customized programs for individuals and groups to enable them to exceed athletic and personal goals. Known for infusing humor and creativity to drive motivation and improved performance.

●Individually coached over 200 athletes to support achievement of performance goals.

●Analyzed individual and group data, designed individual training plans to develop strategies for success.

●Modified needed areas of improvement with tailored implementation strategies to include nutrition, time management, physical analysis assessment

●Developed, promoted and presented over 100 live seminars, clinics, and webinars to more than 10,000 sales reps, endurance athletes, and coaches

●Handled all aspects of running this small business including billing, budgeting, expense management

SALES MANAGER 2008 – 2018

Revolution3, Manassas, VA

Instrumental in building this triathlon events hosting group into the second-largest USA-based triathlon company for both national and international events.

●Instrumental in growing this company from one yearly event to 13 internationally hosted events.

●Selected, interviewed, and hired company sales team.

●Onboarded sales team to include guidelines with media correspondence and provided continued coaching to improve sales metrics.

●Analyzed potential markets for company expansion, worked with stakeholders to determine the most attractive new venues

●Led customer relationship management for the company by establishing protocols for customer complaint handling and communication, as well as communicating to the business and repeating what was done right for customers

●Directed social media campaigns to enhance visibility and brand awareness

PUBLIC SPEAKING & ADDITIONAL EXPERIENCE

On-Air broadcaster for ESPN Ironman Boulder and OLN Ironman Florida televised productions

Lead Presenter for International Sales Kick-Off for Radiant Systems

NASA Goddard Consultant at Behavioral Science Technologies

Selected consultant at NASA to facilitate a cultural change to move away from “military” style.

●Taught communication skills to senior technical staff to stimulate employee growth and morale and improve leadership capabilities

●Collaborated with other consultants to align and adjust implementation strategies to meet client needs

●Received the highest instructor feedback scores among all leadership trainers through the length of the NASA contract.

Lead Consultant and Sales Trainer at NSchool.com

Provided technical course training and instruction for this web-based application.

Director of Staffing at American Computer Experience (ACE)

Teacher at St. Monica High School

Selected as Los Angeles Archdiocese Teacher of the Year nomination in first year of teaching

Professional Ironman Triathlete

Finished in the Top-5 in five Ironman distance events. Competed in 15 Ironman, 40 half-Ironman; Boston Qualifier

EDUCATION

Bachelor of Arts, Education

Bachelor of Arts, Psychology

East Carolina University, Greenville, NC

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