Experienced Remote Operations & Administrative Leader
Resume:
Elizabeth Griffin
Remote Operations & Administrative Professional
United States Open to Remote
Professional Summary
Senior operations, administrative, and legal-support professional with managerial and people leadership experience across legal, healthcare, insurance, and corporate environments. Trusted to lead teams, stabilize operations, and manage complex workflows in fast paced, regulated settings. Known for discretion, sound judgment, and the ability to operate independently in remote roles while overseeing others.
Core Skills
People & Team Management (Formal & Functional)
Senior Operations & Administrative Leadership
Remote Team Oversight
Legal & Executive Support
Workflow Ownership & Deadline Accountability
Training, Onboarding & Quality Control
Process Improvement & Standardization
Client & Stakeholder Communication
Confidential & Regulated Environments
People & Team Management
Senior-Level Operations Leadership
Remote Administrative & Legal Support
Executive & Attorney Support
Workflow & Deadline Management
Process Improvement & Standardization
Training, Oversight & Quality Control
Client & Stakeholder Communication
Confidential & Regulated Environments
Tools & Technology
Microsoft Outlook • Microsoft Excel • Microsoft Word • Microsoft Teams • Zoom • Google Workspace • Calendaring & Scheduling Systems • CRM & Internal Databases
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Professional Experience
Executive Assistant / Operations Support
Various Organizations Remote / Hybrid
Provided high-level administrative and operational support to senior leaders in fast-paced environments
Managed complex calendars, meetings, and priorities across multiple stakeholders and time zones Served as a trusted point of contact between executives, internal teams, and external partners Drafted, edited, and organized reports, correspondence, and internal documentation Coordinated projects, tracked deliverables, and followed up to ensure deadlines were met Exercised discretion while handling sensitive, confidential, and regulated information Anticipated executive needs and proactively resolved issues before escalation Streamlined workflows and improved processes to reduce bottlenecks and increase efficiency Administrative & Client Support Specialist
Healthcare, Insurance & Corporate Environments
Supported daily administrative operations in regulated and compliance-driven industries Coordinated scheduling, intake, follow-ups, and client communications Maintained accurate records and documentation across multiple internal systems Assisted with claims, authorizations, reporting, and operational support functions Communicated professionally with clients, vendors, and cross-functional teams Ensured accuracy, consistency, and confidentiality of sensitive information Identified gaps in processes and suggested practical improvements Operations & Business Support
Cross-Functional Teams
Supported managers and team leads with operational tasks and workflow coordination Created and maintained tracking documents, spreadsheets, and status reports Helped onboard new team members by organizing materials and documentation Balanced competing priorities while meeting strict deadlines Provided reliable backup support during periods of high volume or change
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Manager, Legal Operations & Paralegal Services (Senior Level) Legal Services Environment Tampa, FL October 2025 – February 2026 Led and supervised paralegal and administrative staff, assigning work, setting priorities, and ensuring deadlines were met
Served as operational lead for day-to-day legal support functions across multiple matters Reviewed work product for accuracy, completeness, and compliance prior to attorney submission Developed and maintained standardized procedures to improve efficiency and reduce errors Managed complex legal documentation, filings, and case materials across multiple cases Coordinated attorney calendars, deadlines, and court-related schedules Acted as a primary point of contact between attorneys, clients, courts, and external parties Trained and onboarded staff, providing guidance and ongoing support Maintained strict confidentiality and professional discretion in all matters Strengths for Remote Work
Highly self-directed with strong time-management and prioritization skills Comfortable working independently with minimal supervision Clear, professional written and verbal communication Proven ability to manage workload in virtual environments Trusted to handle sensitive matters responsibly
Availability & Role Targets
Immediately available for full-time or contract remote roles including: - Executive Assistant - Administrative Coordinator - Operations Coordinator - Program or Project Support - Client / Customer Support (non-sales) References available upon request
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