Experienced Office Manager - Healthcare Admin & Data Entry

Angela Granados

Beaumont, CA • **********@*****.*** • 951-***-****

Experienced Office Manager Healthcare Administration Data Entry & Customer Service Professional Summary

Detail-oriented and proactive Office Manager with 26 years of experience in healthcare administration. Adept in data entry, customer service, insurance verification, and medical billing. Known for accuracy, professionalism, and a commitment to continuous improvement. Currently seeking data entry and customer service roles to leverage extensive front-office expertise and technical skills. Core Competencies

• Data Entry & Database Management

• Insurance Verification & Claims Processing

• Microsoft Office (Word, Excel)

• Customer Service & Patient Relations

• Medical Billing & Front-Office Operations

• Professional Communication (Written & Verbal)

Professional Experience

Private Psychology Practice – Sole Administrator

Beaumont, CA 1997–2023

• Managed all front-office operations including scheduling, billing, and patient communications

• Transitioned practice to in-house billing, improving claim turnaround and efficiency

• Maintained accurate patient records and insurance documentation

• Provided empathetic and professional support to patients and providers Logistics & Order Processing Coordinator

Various Roles 2010–2023

• Oversaw order fulfillment and inventory tracking

• Ensured timely communication with vendors and clients

• Streamlined office workflows using productivity tools Education & Training

Skadron College of Business – Some college coursework

• Hands-on training under medical professionals

• Continuing education in administrative systems and customer service Technology & Tools

• Microsoft Word, Excel

• Copilot Voice & Productivity Tools

• EMR/EHR Systems (basic familiarity)

Professional Interests

• Customer Service Excellence

• Leveraging Technology for Workflow Optimization

• Continuous Skill Development in Administration

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