Retail Customer Assistant with Front Desk Experience
Resume:
Janiah Box
Mansfield, TX *****
********@*****.***
Professional Summary
Online learning offers flexibility and convenience, while face-to-face learning provides valuable social interaction and a more immersive educational experience. Willing to relocate to: Grand Prairie, TX - Midlothian, TX - Mansfield, TX Authorized to work in the US for any employer
Work Experience
Front Desk
Advance Family Dental-DeSoto, TX
October 2024 to June 2025
As the front desk I would sit the patients, check them in, schedule appointments, order supplies, greet patients, handle billing and insurance claims, and maintain patient records. Co-Manager/Store Manager
Journeys-Rockford, IL
July 2023 to April 2024
I would do returns, work cashier, stock, clean the store and open and close . I would travel to other stores and do the same .i was the store manager and would run the numbers and teach others Caregiver
PA Peterson at the Citadel-Rockford, IL
April 2021 to May 2023
As a caregiver I would serve lunch, dinner make sure they showered and use the bathroom changed there clothes and helped them do activities
Sales Associate
Victoria's Secret-Rockford, IL
October 2021 to April 2023
I would work cashier, cash wrap, stock, I would also work on the sales floor selling to customers, answering the phone
Sales Associate
Old Navy-Rockford, IL
October 2021 to September 2022
• stock
• clean up
• customer service
• return
• cashier
• Close
• open
• answer phones
• count money
Sales Associate
kholes-Rockford, IL
July 2021 to February 2022
I would work customer service, and also stock
Education
Business Administration (Bachelor's degree)
Jackson State University-Mississippi State, MS
August 2023 to December 2026
High school diploma or GED
Auburn High School-Rockford, IL
September 2019 to June 2023
Upper secondary education
Online course
Skills
• Conversational engagement
• Residential cleaning - Residential cleaning experience (1-2 years)
• Background checks
• Task prioritization
• Negotiation
• Team development
• Teaching
• Door-to-door
• Team leadership
• Meal preparation
• Property management tools
• Managing budgets in a finance role
• Customer support
• Bathing assistance
• Home health
• Laundry
• Cash register operations
• Childcare
• Phone answering
• Sales forecasts
• Customer relationship management
• Schedule management
• Multifamily properties
• Senior care
• Leadership
• Retail industry sales team management
• Microsoft Outlook
• Financial reporting
• Time management
• Sales negotiation
• ADP
• Cleaning
• Report writing
• Work ethic
• Office management
• Customer returns handling
• Math
• Office supply management
• Customer inquiry handling
• Customer complaint resolution
• Expense management
• Driving
• Appointment scheduling
• Behavior management
• Nannying
• Computer skills
• Microsoft Word
• Professional ethics
• Objection handling (sales technique)
• Clothing store experience
• Administrative experience
• Payroll processing - Payroll processing experience (1-2 years)
• Retail sales - Retail sales experience (3-5 years)
• Individual consumer customer service
• Phone communication
• Closing sales
• Calendar management
• Safety regulations
• Telemarketing
• Computer operation
• Sales management
• Variance analysis
• General ledger management
• Resident rapport building
• Office experience
• OSHA (regulatory compliance area)
• Sales
• Conducting sales calls
• Account management
• Payroll management
• Resident conversation engagement
• Activity-based lessons (early childhood general education)
• Client relationship development
• Sales support
• Procedural guides
• Physical safety enforcement
• Cash handling
• POS systems
• Productivity software
• Teamwork
• Public speaking
• Yardi
• Microsoft Excel
• Pool cleaning
• Customer communication
• HIPAA
• CRM system proficiency
• Pool maintenance
• Insurance prior authorization
• Car wash
• Writing skills
• Restaurant experience
• First aid
• Assisting with ADLs
• Shift management
• Patient monitoring
• Specialty store experience
• Clerical experience
• Direct selling
• Experience with children
• CRM systems
• Maintaining patient confidentiality
• Passenger pickup and drop-off
• Customer service
• Toileting assistance
• Phone etiquette
• Initiative
• Patient observation
• Patient personal care assistance
• Front desk
• Filing
• Guest services
• Telecommunication
• Sanitation procedures
• Retail management - Retail management experience (3-5 years)
• Maintaining an organized workspace
• Outdoor work
• File organization
• Technical Proficiency
• Mobile devices
• Management
• Supervising experience
• CRM software
• Fair Housing regulations
• Budget management
• Caregiving
• Store management
• Operations management
• Interactive activities lessons (early childhood general education)
• Clean workspace maintenance
• Property management
• Customer relationship building
• Dental assisting - Dental assistant experience (1-2 years)
• Dealership experience
• Experience with individuals with cognitive disabilities
• Content editing
• Dental receptionist
• Organizational skills
• CPR
• Clear language communication
• Real estate administrative experience
• Achieving HIPAA compliance
• Google Workspace
• Financial control management
• Heavy lifting
• Patient progress monitoring
• Sales team management
• Passenger vehicle
• Full cycle recruiting
• Personal grooming assistance
• Child supervision
• Data entry
• Business development
• Outbound calling
• Camp
• Balancing cash drawers
• Assistant manager experience
• Crowd interaction
• Collaborate with healthcare professionals
• Interviewing
• Policy & process development
• Experience with individuals with dementia
• Excel data analysis
• Client services
• Employee relations
• Conflict management
• Cash register
• Regulatory compliance
• Attention to detail
• Computer literacy
• Microsoft Office
Languages
• Bilingual
Links
https://www.nu.edu/blog/weighing-the-pros-and-cons-of-online-vs-in-person-learning https://www.elfi.com/online-vs-in-person-classes
Certifications and Licenses
CPR Certification
June 2023 to August 2030
Driver's License
July 2019 to December 2027
Food Handler Certification
Contact this candidate