Kamil Quiñones
**** ** **** **, *********** FL **606
****************@*****.***
Objective
To apply experience in customer service, clerical, administrative, problem solving and analytical skills through duties/responsibilities to achieve growth and success. Skills
●Customer Service
●Communication
●Problem solving
●Work under pressure
●Microsoft Excel/Word ● Bilingual
Experience
[07/23] – [08/25
[Assistant property manager]
[Stoneridge Apartments of Gainesville]
Responding to tenant inquiries, complaints, and requests promptly and professionally.
Assisting with lease signings, renewals, and termination.
Maintaining positive relationships with tenants and addressing concerns.
Inspecting properties for maintenance issues and coordinating repairs.
Handling rent collection and processing payments.
[11/22] - [7/23]
[Leasing agent/Translator] [Meadowcrest Village][Gainesville,Fl] ● Examining properties and informing maintenance staff of issues.
●Inspecting properties when tenants take occupation and vacate.
●Maintaining and storing documentation effectively.
●Verify lease applications and prepare lease packages
●Run background checks to verify employment and rental references. This also included a criminal and credit report.
●Accepting rent payments, security deposits and other applicable fees.
●Advertising available properties and conducting property tours as part of marketing activities.
[1/22] – [6/22]
[Server,supervisor] [Formaggio's Bistro & Winery] Gainesville,Fl]
●Performed cashiering functions by closing checks and preparing end-of-day reports. ● Build strong rapport with returning guests through friendly and professional service as willingness to accommodate special requests.
●Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise
●Supervises all hourly staff and Seasonal Supervisory staff, provides work direction, performance reviews, and coaching to team
●Assist in properly training staff to execute Omni service standards
●Assist in scheduling staff, voids/closing comps, liquor pulls, and cutting staffing levels.
[2/21] – [1/22]
[Receptionist] [white Aluminum] Hialeah,Fl] ● Initiate contracts with new customers.
●Review contracts with existing customers.
●Invoicing and collections.
●Customer Service.
●Client Communication/Translator.