Talent Solutions & Client Success Leader

Lauren F. Judy

Email: ************@*****.*** Phone: 724-***-**** LinkedIn: linkedin.com/in/lauren- judy-388648348

PROFESSIONAL SUMMARY

Client-Focused Talent and Account Specialist Industrial-Organizational Psychologist with expertise in building trusted client relationships, driving adoption of talent solutions, and optimizing processes through data driven insights. Proven track record managing multiple accounts, collaborating with internal teams, and delivering measurable outcomes. Adept at guiding clients through implementation, performance improvement, and solution expansion in fast-paced, high-touch environments.

KEY SKILLS

• Account Management & Client Relationship Building

• Customer Success & Product Adoption

• Data Analytics & Workforce Insights

• Consultative Client Support & Stakeholder Collaboration

• Process Improvement & Change Management

• Talent Performance & Employee Development

• Effective Communication, Presentation, and Negotiation

• DEI and Inclusive Leadership Practices

PROFESSIONAL EXPERIENCE

Executive Recruiter

Chesterfield Elite Executive Recruiters – Remote June 2025 – Present

• Managed multiple client accounts across hospitality and healthcare, ensuring alignment between talent solutions and organizational goals.

• Guided clients through the full recruitment lifecycle, driving adoption of strategic talent acquisition practices and data-driven hiring decisions.

• Partnered with leadership to analyze hiring metrics, forecast workforce needs, and provide actionable insights for talent planning.

• Developed strong client relationships through regular updates, transparent communication, and consultative guidance, resulting in repeat business and client satisfaction.

• Expanded services into new healthcare markets, increasing client reach and addressing critical staffing needs efficiently.

Recruiter

Nemacolin Woodlands Resort – Farmington, PA July 2023 – June 2025

• Led adoption of consistent hiring processes and workforce strategies across multiple departments, improving efficiency and alignment with operational goals.

• Served as a trusted advisor to department leaders on employee relations, performance management, and talent development.

• Conducted 50+ structured interviews monthly, collaborating with leadership to drive informed hiring decisions.

• Coordinated large-scale recruitment initiatives, ensuring client expectations were met while maintaining high engagement and experience standards.

• Leveraged workforce data to identify trends, recommend improvements, and enhance overall organizational performance.

Marketing Intern

The World Music Foundation – Chicago, IL Aug 2022 – Nov 2022

• Created and executed campaigns to increase digital engagement by 25%, strengthening brand adoption and audience reach.

• Collaborated cross-functionally to ensure consistent messaging and alignment with organizational goals.

Marketing Intern

Stage AE – Pittsburgh, PA Feb 2020 – May 2020

• Supported client acquisition and retention by designing presentations and coordinating events to drive sponsor engagement.

• Conducted research and analysis to optimize outreach strategies and ensure measurable client impact.

EDUCATION

Master’s in Industrial-Organizational Psychology – Keiser University, Remote Aug 2023 – Aug 2025

Bachelor’s in Business and Human Resources – Seton Hill University, Greensburg, PA May 2022

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