Operational Excellence Leader with Cost Reduction Focus

RODNEY JEFFERSON

Cordova, TN ***** 901-***-**** ********@*****.***

Summary

An experienced business professional with excellent people skills and the ability to motivate others. Bring an enthusiastic and positive work ethic to a company daily.

Highlights

Quality Circle Champion

Superior Negotiating Skills

Shipping and Receiving

Heavy Industrial Equipment

Manufacturing and Warehouse Procedures

ERP and WMS Systems

WMS: Red Prairie; SAP; Oracle; Manhattan; Top Shelf and Salesforce

First Aid Certified

Six Sigma Green Belt

APICS Certifications

Vendor Management

CPR Certified

Ground and Air Transportation

Hazardous Material Endorsement

Inventory Tracking

Inventory control

Purchasing and planning

Policy/program development

Complex problem solving

Trend forecasting

Recruiting and hiring

Goal setting

Schedule management

Staff development

Accomplishments

Managed and stayed within an annual budget of $200K annually by simply adhering to LPH goals and objectives daily.

Reduced shipping operating expenses by 15%, while maintaining shipping volume and accuracy. This coordinated effort was implemented by eliminating costly contract labor overhead.

Saved $150K annually by negotiating better rates with all transportation carriers.

Process Improvement

Created new departmental procedures manual. Assessed organizational training needs.

Experience

Senior Operations Manager Oct 2018 to Current

Williams Sonoma Olive Branch, MS

Ensures all operations procedures are followed effectively and identifies and recommends needed changes to General Manager on the standardized processes for the functional area. Evaluates and analyzes current work methods and recommends ways to eliminate inefficiencies.

Responsibilities include, but are not limited to recommending hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including terminations.

Promote safety awareness and cultivate the safety culture throughout the company. Adopt the 5S philosophy for maintaining a clean and safe work environment; communicate safety topics and conduct safety audits.

Track productivity, research and resolve issues, provide feedback on productivity and quality related performance to associates, peers and Operations Managers by using departmental resources.

Control and maintain steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partner with the Assistant General Manager and move associates around by skillset to balance the flow if necessary.

Assistant Director of Operations May 2016 to Oct 2018

Belnick LLC. Olive Branch, MS

Coordinate efforts to accomplish warehouse operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Achieves warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends.

Meets warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.

Develops warehouse design by planning layout, product flow, and product handling systems, evaluating and recommending new equipment.

Develops warehouse operations system improvements by analyzing process workflow, manning and space requirements, and equipment layout, implementing changes.

Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.

Coordinating and implementing several Six Sigma projects to streamline a variety of low hanging fruit that exists within the facility.

Sr. Operations Manager Jul 2014 to Apr 2016

The Home Depot Distribution Center Memphis, Tn

Champion of all facility Lean/Kaizen and cross functional improvement projects to reduce cost by $75K and improved operational effectiveness.

Lean coordination netted sustained color-coding system from both inbound and outbound thus far.

Developed suitable programs for maintaining company standards of sanitation, maintenance, security, housekeeping, and safety of equipment and facilities in a manner that assures their most efficient operation.

Measure and monitor progress at clearly defined points in the process to ensure that the project for the client is delivered on time and that it meets or exceeds expectations.

Manage a direct team of 3 Supervisors and indirectly 72 associates.

Mentor and develop direct reports through staff meeting, providing training opportunities and documentation of performance reviews.

Responsible for the outbound coordination of over three hundred million dollars of inventory per year.

Monitored daily LPH to ensure that objectives were met according to forecast.

Director/General Manager May 2012 to Aug 2014

ESI Companies, Inc. Skycop Companies, Inc. Memphis, TN

Responsible for all purchasing activity in respect to vendors exceeding over $30 million dollars of inventory.

Established transportation cost standards and economical shipping practices saving in excess of $150K annually.

Strategic planning, budgeting, analysis and forecasting for production operations.

Cost control, analysis and action planning with staff to improve results Responsible for the inbound and outbound coordination of $30 million dollars of inventory.

Daily tracking of inbound shipments ensuring Po's are in place to receive all products timely and efficiently.

Daily interaction with vendors and customer base via conference calls and emails to ensure quality exists across the board.

Directly managed a staff of 4 Managers and indirectly 150+ associates.

Responsible for shop manufacturing activity daily.

Liaison for all out of state activity for police departments as well as the private sector

Expanded operations from Memphis, Tennessee to more southern states, mid-west and west coast meeting with Mayors and Police Chiefs.

Responsible for sourcing out new vendors in respect to improved pricing and improved quality.

Sr. Operations Manager II/Program Manager Sep 2006 to May 2012

Ingram Micro Logistics Millington, TN

Responsible for the creation of a Quality Circle for the facility that delves into facility projects.

Coordinated efforts via the quality circle (Six Sigma) transforming our LTL dock with visual controls and color coding saving over $125K annually.

Responsible for the inbound and outbound coordination of three hundred million dollars of inventory.

Responsible for creating/maintaining the client work plan for the functional team to ensure that scope, schedule, budget and resources are managed.

Responsible for the execution of program level reporting, plan analysis/variance management, time sheet validation, plan refinement and risk management.

Daily tracking of orders to ensure customer base of client receives 100% on time delivery.

Daily tracking of inbound shipments ensuring Po's are in place to receive all product timely, efficiently, and productively as well.

Daily interaction with client base via conference calls and emails to ensure inbound and outbound responsibilities are with quality and efficiency.

Responsible for the internal distribution of client's weekly forecast to the Senior Director and Senior Managers.

Measure and monitor progress at clearly defined points in the process to ensure that the project for the client is delivered on time and that it meets or exceeds expectations.

Responsible for SAP implementation within the facility to synchronize with external customers from an Inventory, Receiving and Shipping perspective.

Project Engineer/Program Manager Jul 2005 to Sep 2006

Jabil Circuit - Contract Manufacturing Memphis, TN

Responsible for the efficiency of 13 production lines for HP.

Began a 5S Event within the entirety of the facility to initiate a Gemba Kaizen approach within the mindset of the associates.

Manage a direct team of 3 Supervisors 13 leads and indirectly 195 associates.

Responsible for several AutoCAD drawings for different retrofits for two facilities.

Responsible for all Visual Controls and Visual Workplaces throughout the facility including the Spanish language.

Started a SWAT team that dealt specifically with MRB. This team included the BUM, General Manager, supervisors, and key associates.

Operations Manager Oct 2001 to Jul 2005

McKesson Pharmaceutical Memphis, TN

Directly supervised a staff of 5 Supervisors, indirectly 90+ associates.

Responsible for all Inbound Operations: Receiving, Cage and Vault, Returns and Put away.

Assisted with beta testing new Oracle and SAP WMS System for all areas. SAP was used specifically for the Inbound process.

Designed all inbound blueprints and layout requirements for the 3PL startup called Oncology Therapeutics Network.

Created all Standard Operating Procedures (SOP's) for Inbound Operations.

Effectively used graphical analogies to increase accuracy, quality, and service requirements.

Hired all 80 full-time associates for the new 3PL company.

Education

Bachelor of Science, Industrial Engineering Technology 1991

University of Arkansas at Pine Bluff Pine Bluff, AR, US

GPA - 3.29 Cumulative

GPA (Major) – 3.87

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