Multifunction Administrative Support Professional
Resume:
Deborah S. Jones
Dallas, TX 75236
Objective:
Seeking a rewarding position where I can use my training, skills and experience while insuring me the opportunity for growth.
Highlights:
Over 29 years of experience in customer service
29 years in reprographics, mailroom, metering and distributing mail, postage by phone, shipping & receiving, scanning, shredding, billing, filing, GBC binding, Depo binding, CD & DVD burning
3 years receptionist experience
2 years HR manager, payroll processing with ADP, insurance billing & claims, J.D. Edwards system
2 years accounts payables, account receivables
3 years medical coding, billing
Experience:
Ikon/Ricoh - Field Support Representative/ Onsite Support Representative 9/20/10-Present
Provide operation functions in one or all of the following areas: High volume duplicating equipment. Mail meter machine, GBC binding, Depo binding.
Perform mailing, and shipping operations, document scanning and filing.
Pickup mail, meter and drop off daily outgoing mail, distribute mail to secretaries.
File and sort cases, shred closed cases.
Perform basic troubleshooting on all equipment, arrange for service calls as needed and follow through on escalations.
Stock daily office supplies for copiers, paper, clips. Order supplies as needed.
Maintains daily meter and mail logs.
Maintain records for management reports.
Prepare month end reports for billing of the clients.
Southwest Kia - Receptionist 9/28/06-1/10/10
Answer inbound calls, transfer calls to various departments.
Log in license plates, file license plates, distribute plates, mail plates upon request.
Copy, fax, file, mail, distribute referral checks and mail checks upon request.
Update customer files, meet and greet customers and give directions.
A-Ritz Insurance - Receptionist/File Clerk 03/10/04-09/10/06
Answer calls, verify insurance, give insurance quotes, file claims, answer insurance questions.
Process payments, mail payments, balance cash drawer at end of day.
Greer’s Investigation & Security - HR Manager 02/27/02-03/02/04
Input payroll in system and process payroll through ADP
Update employee information, distribute payroll weekly
Answer and distribute incoming calls, order supplies as needed
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