Remote Data Entry Clerk

TABETHA NICHOLS

Tuscaloosa, AL ***** *******.****.*******@*****.*** 205-***-****

PROFESSIONAL SUMMARY

Customer-focused professional with 5+ years of experience in client intake, scheduling, and document management across legal, financial, and administrative settings. Skilled at balancing empathy with efficiency while guiding clients through sensitive and complex processes. Proficient with QuickBooks, Microsoft Office, and Google Workspace. Recognized for organizational excellence, strong communication, and delivering supportive client experiences in both on-site and remote roles.

CORE COMPETENCIES

n Client Intake & Customer Service n Scheduling & Coordination n Document Management n QuickBooks n Confidentiality n Microsoft Office/Google Workspace PROFESSIONAL EXPERIENCE

Office Manager / Bookkeeper — Chism Communications – Cottondale, AL Mar 2024 – Present n Manage appointment scheduling, internal communications, and daily office operations. n Provide responsive client support while maintaining accurate financial and client records. n Handle confidential data and coordinate smooth transitions between departments. n Utilize QuickBooks for AP/AR, payroll, and reconciliations to ensure accuracy and compliance. Document Processor (Remote) — Randstad Jan 2020 – Aug 2021 n Screened and verified sensitive client documents (transcripts, IDs, immunizations). n Served as first point of contact for inquiries, ensuring accuracy and timely follow-up. n Maintained secure databases and collaborated remotely to meet productivity standards. Loan Document Clerk — First Federal Bank – Tuscaloosa, AL Aug 2015 – Jun 2017 n Processed and verified mortgage and loan documents (FHA, VA) for compliance. n Communicated with clients on required documentation with professionalism and empathy. n Coordinated with internal teams to ensure smooth intake-to-engagement transitions. LEADERSHIP & COMMUNITY INVOLVEMENT

Auxiliary President / Jr. Vice — VFW Post 6022 Auxiliary 2022 – 2024 n Organized meetings, coordinated events, and engaged community members. n Oversaw budgeting and communications, strengthening client and member relationships. EDUCATION

Bachelor’s Degree in Accounting — Ashford University, 2017