Marketing & Analytics Professional

Walid Bangna

Mobile: 443-***-**** E-mail: *********@*****.*** Laurel, MD

Education

Bachelor of Science in Marketing Coppin State University, May 2024

analytical skills

-Strong critical thinking/analytic skills, creativity, and drive for quality

-Ability to stay focused while managing multiple tasks concurrently and paying attention to details

-Relationship building skills and ability to work with multiple stakeholders at different levels across the organization

-Strong ability to manage complex categories with minimal supervision and developing collaborative partnerships

-Skills that show the ability to define, collect, analyze data, establish facts, draw valid conclusions, and make fact-based decisions

-Expert knowledge in Microsoft Office Suites, Adobe Pro, and SharePoint

-Self-motivated and able to demonstrate excellent time management and organizational skills

-Basic knowledge of working with Linux, Java, Ubuntu, and other programming languages

Professional Experience

Marketing Manager July 2021 – April 2023

Concentric Educational Solutions Baltimore, MD

-Increased website conversion rate by 73% year-over-year by redesigning layout in collaboration with the UX design team

-Managed website content creation including promotions, property programming, and blog posts

- Curated and produced over 275+ franchisee programs and events across the United States of America

- Coordinated public relations and promotional activities to support client needs, such as brand partnership activations, pitch and credential decks, photoshoots, and television broadcasts

-Managed Google My Business, Yelp, Facebook, and Linkedin profiles for 275+ franchise locations

Management Analyst (Contractor) December 2019 – May 2021

Western Maryland Regional Medical Center Cumberland, MD

-Provided administrative support to supervisors, including preparing essential correspondence, weekly data reports, and electronic forms for distribution

-Created various manuals, training videos, presentations, and diagrams for new user adaptation for the mailing system

-Managed case portfolios (electronic and physical folders) using various document management systems

-Collaborated with team members to identify and implement process improvements for more efficient support services.

-Provided support in gathering and analyzing data to generate insights for decision-making at Senior Staff meetings

-Assisted in the development and monitoring of key performance indicators (KPIs) to track progress and measure outcomes.

-Conducted operational reviews and performance evaluations to assess the efficiency and effectiveness of programs and initiatives

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