Administrative Assistant with Data Entry Expertise

VERNA STRAYHORN

**** ******** ******, *******, ********, 48228, US • 734-***-**** • ********************@*****.*** Business Management - Associate of Arts - 1988

Cleary University - Howell, MI

Paralegal law - Associate of Arts - 2010

Henry Ford College - Dearborn, MI

Data Entry Clerk with 10 years of experience managing data in a variety of database systems. Data integrity and accurate payment processing are important to us. Expert at quickly and accurately entering and organizing large amounts of data. Enthusiastic Administrative assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task at hand, training in Microsoft Office. Motivated to learn, grow and excel in any Industry. Data Entry - March, 2023 to May, 2023

MANPOWER - Taylor, MI

Am in charge of the upkeep of workstation and laptop computers, as well as network printers. Follow data program techniques and procedures to meet data entry requirements. Event Sales Representative

Comcast

Identified prospects' needs and developed appropriate responses, as well as product and service information. Organized trade shows and created marketing collateral to reach more potential customers. Increased brand awareness, implemented promotional campaigns, and used sales tactics for [Product or Service]. Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings. Demonstrated product features to customers and discussed technical details to overcome objections and close sales. Administrative Assistant - September, 2000 to November, 2007 Ford Motor Company World Headquarters - Dearborn, MI Coordinated bookkeeping activities such as invoicing and accounts payable in QuickBooks and Lawson. Communication with customers

I'm assisting with all administrative tasks

Photocopy, print, and check documents on behalf of other colleagues. Answered an average of number of calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.

Went over all of the incoming mail, prioritized it, and decided what steps needed to be taken. Wrote email messages, memos, and [letters for supervisor]s and proofread all documentation to ensure that there were no errors in the correspondence.

Performed general clerical tasks both independently and with supervision. Fingerprint Technician - May, 1997 to May, 1999

Wayne County REG Educational - Wayne, MI

Collaborated with customers to determine their needs and deliver correct service. Had an excellent attendance record and was always on time for work. Answered calls to help customers with their questions and concerns. Education

Professional Summary

Work History

Communications

Professional and mature

Customer service

Operational improvement

Organization

Maintains confidentiality

Data entry

Proofreading

Word processing

Skills

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