Administrative Support and Accounting Student Assistant

SANAA WOODS

Orlando, FL • 407-***-****

*************@*****.*** • www.linkedin.com/in/sanaawoods

EXECUTIVE SUMMARY

AccounDng major at the University of Central Florida with an Associate of Commerce in AccounDng and Management from Barbados Community College. Experienced in both customer service and administraDve support, with proven abiliDes in communicaDon, teamwork, and problem-solving. Developed strong organizaDonal skills as a Student Assistant at UCF by handling data entry, record management, and faculty support, and strengthened adaptability and customer service while managing high-volume transacDons and operaDons at Dunkin’ Donuts.

EDUCATION

University of Central Florida, Orlando, FL December 2028 Bachelor of Science in Business AdministraDon, AccounDng Barbados Community College, Bridgetown, Barbados June 2023 Associate of Commerce, AccounDng and Management

RELEVANT COURSEWORK

• Business Finance

• Principles of Financial Accounting

• Quantitative Business Tools

• Principles of Managerial Accounting

PROFESSIONAL EXPERIENCE

Dunkin Donuts – Orlando, FL July 2024 – Present

Crew Member

• Provided prompt resolution to customer issues, offered substitutions when needed, and fulfilled special requests to maintain high satisfaction levels, while ensuring accuracy in cash handling and digital payments.

• Prepared and served coffee, beverages, and bakery items with speed and consistency while also assisting management with restocking, organizing displays, and updating seasonal promotional signage to support smooth store operations.

• Maintained a safe, sanitary environment by following food guidelines, sanitizing workstations, and monitoring product freshness for compliance.

University of Central Florida – Orlando, FL September 2024 – May 2025 Student Assistant

• Performed data entry, record updates, and document formatting using Microsoft Office and university systems, ensuring accuracy and confidentiality of student information

• Prepared and distributed campus mailings, including sorting, labeling, and packaging, streamlining delivery of academic and administrative materials

• Maintained efficiency in day-to-day office operations by completing assigned computer-based projects on time and supporting departmental workflow

ADDITIONAL INFORMATION

Computer Skills: Microso\ Office (Word, PowerPoint, Excel) Languages: Fluent in English

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