Administrative Data Entry Specialist (Remote)

Michelle Brown

Laurelton, NY *****

347-***-****

*********.*****@*******.***

*Summary*

Dedicated administrative professional with experience in office management, customer service, and paralegal studies. Proven track record of managing multiple tasks, providing excellent customer service, and maintaining accurate records.

*Education*

- *Bachelor of Business Administration*, Management Major, Berkeley College, New York, NY (September 2013)

- GPA: 3.50

- Awards: President's List (Winter 2010, Fall 2011), Dean's List (Spring 2011, Fall 2013)

- *Associate of Applied Science*, Paralegal Studies (ABA Approved), Berkeley College, New York, NY (December 2011)

- GPA: 3.67

*Experience*

- *Administrator & Secretary*, Freedom Hall Church of God (Queens) (May 2019 - Present)

- Create promotional materials, manage social media, and coordinate communication

- Manage emails, data input, and maintaining correct records

- *Health Homes Care Manager*, Interborough Developmental and Consultation Center

(March 2017 - August 2017)

- Managed client care, coordinated medical documents, and keeping correct records

- Provided customer service and support to clients and families

- *Administrative Assistant & Data Entry Clerk*, Greater New York Mutual Insurance Company (September 2013 - December 2014)

- Managed data input, filing, and authorizations for medical documents

- Provided customer service, answered phones, and managed correspondence

- *Customer Service Representative*, Bond Street Group (February 2013 - August 2013)

- Managed customer inquiries, provided team support, and maintaining correct records

- Conducted proxy solicitation and outbound calls

- *Paralegal Intern*, Lanin Law, PC (September 2011 - December 2011)

- Assisted with document preparation, client intake, and data input

- Composed affidavits, motions, and pleadings

*Skills*

- Microsoft Office 2007 and 2010 (Word, Excel, PowerPoint, Access)

- Internet research, data input, and management

- Lexis, Westlaw, and EZ-Filing

- Adobe Acrobat, Canva, and Zoom

- Strong communication, organizational, and customer service skills

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