Customer Support-Oriented Administrative Professional
Resume:
Jennifer Pope
Fresno, CA *****
*******.***@*****.***
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Receptionist
Trusted Roofing-Fresno, CA
November 2024 to May 2025
• Temp position
• Accounts recevable/payable
• Scheduling
• Multi phone line
• Implemented a digital approach to document preparation
• Put company logs on spreadsheets for better information management
• Organized file system
• Customer service
Installation Coordinator
ABC Heating, Cooling &Electric-Fresno, CA
March 2024 to September 2024
Temp position. Coordinated all aspects of HVAC installations, including permits, dispatching and account management
Managed data entry and utilized Service Titan for efficient scheduling and tracking Ensured compliance with city inspections and coordinated with relevant departments for successful project completion
Administrative Assistant
Crown Window Cleaning-Fresno, CA
August 2023 to December 2023
Temp position. Revamped Crown Window Cleaning's data management system, enhancing employee scheduling eficiency and reducing overtime costs
Crafted compelling job proposals that successfully attracted new clients and increased business opportunities
Managed administrative tasks with precision,ensuring smooth office operations and effective communication
Administrative Assistant
Western Ag Irrigation-Madera, CA
May 2023 to August 2023
Gained valuable experience with QuickBooks while assisting in the sales department Supported sales operations by managing data entry and maintaining accurate records Collaborated with team members to streamline administrative processes and improve efficiency Reconciled previous days cash and cc receipts for daily deposit Invoicing, accounts recevable
Front Office Manager
Premier Rentals-Friant, CA
January 2013 to May 2023
Check equipment out, including contract, insurance, deposit, and fees Internet promotions
Implemented new reservation system, resulting in a increase in efficiency and accuracy Developed strong relationships with repeat customers through personalized interactions and special recognition discounts
Check equipment in, Inspect for damages, bill for damages Kept record of Maintenance, keeping all equipment up to date with regular Maintenance resulting in lower repair cost
Multi phone lines
Accounts receivable/payable
Skills
• Communication skills
• Microsoft Office
• Time management
• Office Management
• Microsoft Excel
• Typing
• Microsoft Outlook
• Project coordination
• Multi-line phone systems
• Data entry
• Microsoft Word
• Database management Data management
• QuickBooks
• Accounts receivable
• Organizational skills
• Project scheduling
• Phone etiquette
• Account management
• Communication
• Customer service
• Adaptability
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