SysOps/IT Operations Specialist with Multilingual Skills
Resume:
Moamer Hasović
Address: Mirijevski Venac 30, Beograd
Country: Srbija
Telephone Number: 064-***-**-**
Email: *.*******@*****.***
Education
**** - **** *********, ******de
Department: Network Administration
Professional Title: CERTIFIED COMPUTER NETWORK ADMINISTRATOR Certificate number: 023346
2009 - 2012 Tehnicka Skola - Nova Varos, Nova Varos Department: Computer Technician
Professional Title: Computer Technician
Work Experience
2023, Jul. - In Process Resolve IT, Belgrade
Position: 1lvl Support
Duties and Responsibilities: Handling Level 1 IT Support Issues, including everything from forgotten passwords to comprehensive system monitoring. Skilled in tools and platforms such as Veeam, Fortigate, NinjaOne, and TeamViewer. Experience with Active Directory management, Exchange Online, Exchange On-Premises (ECP), and full Office 365 migrations.
Responsible for server maintenance, user onboarding/offboarding, software patch installations, data setup, and license procurement.
Troubleshooting and resolving printer-related issues and providing general end-user support. Additionally, involved in network setup, design, and creating scalable infrastructure plans for future expansion.
Proficient in device management across various environments, ensuring performance, security, and operational continuity
2022, Avg. - 2023, Jul. Lufthansa, Belgrade
Position: Travel Agent Colsuntant
Duties and Responsibilities: Working for Lufthansa-Handling calls and request from customers, from stress situation to handling information
2022, Mar. - 2022, Jul. Hey Growth, Belgrade
Position: Market Lead - EU
Duties and Responsibilities: Working for Swiss tech company bay the name Priverion Responsible for increasing market sales,
Contacting prospects via phone, LinkedIn, and personalize e-mail 2021, Sep. - 2022, Mar. Amiy, Belgrade
Position: Business developer Menager
Duties and Responsibilities: Working like a SDR for softer company named Automation - Hero. Mostly working in DA - CH region ( Germany, Switzerland, Austria ) Working in CRM, Hub-Spot .
Using e-mail, LinkedIn and call to set up a meeting. Searching for the right people in company, to contact and discus their needs. Languages
Name of Language Comprehension Writing Reading Speaking English advanced advanced advanced advanced
German advanced advanced advanced advanced
Computer Skills
Internet, Office, Windows Server 2016,
Micro Tic
Cissko,
Windows 10
Linux,
Microsoft Office
Misc.
Driver’s License: B
Personal
Characteristics:
Resourceful, and determined.
People Motivator fast Lerner
Skills and
knowledge:
Excellent in communication with people, nature lover, a longtime member of the mountaineering society, former scout, know first aid. Great cook. My favorite activity swimming and cycling. Co-founder of adventure tour Gide where we take care of clients, organization of Hiking tours, Kayaking or Bivak all in a special nature reserve Uvac.
Mostly working whit children whit special needs
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